Office Administrator

Vomela Commercial Group; Delta; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Disability

Training & Development

Wellness Resources

Job summary

Vomela Commercial Group in Delta BC is seeking a dedicated Office Administrator to support reception, customer service, and billing. This entry-level role combines front-desk duties with essential back-office tasks to ensure smooth office operations and top-notch client service.

You will greet visitors, direct calls and emails, manage mail, assist clients with orders and shipments, and collaborate with Sales and Production to keep customers informed.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written English communication.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Experience in office administration or customer service is a plus.

Responsibilities

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer and direct incoming calls and emails, ensuring prompt and accurate responses.
• Maintain the reception area, keeping it clean, organized, and well-presented.
• Manage and distribute incoming and outgoing mail and packages.
• Provide exceptional customer service to clients, addressing inquiries and concerns in a timely manner.
• Assist clients with placing orders, tracking shipments, and resolving issues that may arise.
• Maintain knowledge of products, services, and capabilities to assist clients effectively.
• Collaborate with sales and production teams to ensure customer satisfaction.
• Prepare and process invoices, purchase orders, and other billing-related documents.
• Maintain accurate records of customer accounts and transactions.
• Assist with accounts receivable, ensuring timely payment from clients.
• Work closely with the accounting department to ensure accurate and efficient billing processes.

Skills

Customer service

Communication skills

Multitasking

Microsoft Office

Teamwork

Independent work

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Description

At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Description

At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Location: Onsite role in Delta, British Columbia, Canada

Schedule: Monday - Friday, 8:00am - 4:30pm

Job Summary

We are currently seeking a dedicated and detail-oriented Office Administrator to join our team in Delta BC. This is a dynamic and exciting entry-level position that combines reception, customer service, and billing responsibilities to support the smooth operation of our office and provide excellent service to our clients as well as supporting members of our team.

Reception

What You’ll Do...

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer and direct incoming calls and emails, ensuring prompt and accurate responses.
• Maintain the reception area, keeping it clean, organized, and well-presented.
• Manage and distribute incoming and outgoing mail and packages.

Customer Service

• Provide exceptional customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.
• Assist clients with placing orders, tracking shipments, and resolving any issues that may arise.
• Maintain a thorough understanding of our products, services, and capabilities to effectively assist clients.
• Collaborate with the sales and production teams to ensure customer satisfaction.

Billing

• Prepare and process invoices, purchase orders, and other billing-related documents.
• Maintain accurate records of customer accounts and transactions.
• Assist with accounts receivable, ensuring timely payment from clients.
• Work closely with the accounting department to ensure accurate and efficient billing processes.

Requirements

What You’ll Bring...

• High school diploma or equivalent.
• Excellent verbal and written English communication skills.
• Strong customer service orientation and ability to handle multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn and adapt to new processes.
• Basic knowledge of accounting principles and practices is a plus.
• Experience with office administration or customer service is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources