Resident Services Concierge & Office Coordinator

Bria Communities LP; Delta; On-site; CAD 42,000 - 54,000; Full time

Job summary

Bria Communities LP is seeking a front desk/administrative coordinator to greet visitors and residents, handle inquiries, and support daily operations in Delta, BC. You will maintain records, respond to emails, and assist with move-in/out processes while ensuring privacy and safety.

The role requires 2 years of hospitality or office experience, English fluency, and First Aid certification. Proficiency with Google Workspace and basic accounting skills are assets for daily tasks.

Qualifications

• Must have a warm, friendly personality and service-focused attitude.
• Fluent in written and spoken English.
• Ability to organize and prioritize daily workload.
• Experience in hospitality/customer service or office settings is preferred.

Responsibilities

• Act as the first point of contact for visitors and residents, ensuring a welcoming experience.
• Maintain a daily communication log relevant to operations and residents.
• Perform computer and digital filing duties, respond to emails, and update resident records.
• Support all departments via employee management system to maintain staffing levels.
• Assist move-in/out processes, manage key controls, and provide building orientation.

Skills

Warm personality

Service-minded

Empathetic

Interpersonal skills

Fluent English

Organizational skills

Independent work

First Aid certified

Communication

Customer service

Education

Grade 12 & admin training or equivalent

2 years hospitality/customer service/office experience

First Aid certification (Level 1)

Tools

Google Workspace

Yardi knowledge

Job description

Bria Communities LP is seeking a front desk/administrative coordinator to greet visitors and residents, handle inquiries, and support daily operations in Delta, BC. You will maintain records, respond to emails, and assist with move-in/out processes while ensuring privacy and safety.

The role requires 2 years of hospitality or office experience, English fluency, and First Aid certification. Proficiency with Google Workspace and basic accounting skills are assets for daily tasks.