On-Site IT Field Support Pro - Windows, Mac & Office 365

Insight Global; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading staffing agency is seeking an IT Field Support Technician in Toronto. The ideal candidate will have 3-5 years of field support experience, proficient with both Windows and Mac systems. Strong communication and organizational skills are essential, as this role involves collaborating with various teams and solving technical problems for retail clients. Experience with Microsoft Office 365 and Azure Active Directory is a plus. The position requires on-site work 5 days a week.

Qualifications

• 3-5 years of experience as a field support technician.
• Hands-on experience with both Windows and Mac.
• Great organizational skills and ability to prioritize tasks.

Responsibilities

• Provide field support and troubleshooting for retail clients.
• Collaborate with different teams and stakeholders.
• Take initiative to solve technical problems.

Skills

Field support experience

Windows and Mac expertise

Communication skills

Customer service skills

Microsoft Office Suite

Organizational skills

Tools

Microsoft Office 365

Azure Active Directory

Adobe

Box

Job description

A leading staffing agency is seeking an IT Field Support Technician in Toronto. The ideal candidate will have 3-5 years of field support experience, proficient with both Windows and Mac systems. Strong communication and organizational skills are essential, as this role involves collaborating with various teams and solving technical problems for retail clients. Experience with Microsoft Office 365 and Azure Active Directory is a plus. The position requires on-site work 5 days a week.