On-Site AV Field Engineer | Training & Tech Support

Evertz; Burlington; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading global manufacturer of broadcast equipment is seeking an AV Field Service Engineer in Burlington, Ontario. The role entails engaging with customers, troubleshooting technical issues, and delivering operational training. Candidates should ideally be recent graduates with experience in professional AV equipment and strong interpersonal communication skills. This position offers a blend of technical work and customer service, fostering a dynamic and fast-paced work environment.

Benefits

Employer funded benefits program

Competitive total compensation package

Work-Life Balance

Employee assistance plan

Casual Work Environment

Qualifications

• Up to 3 years experience in a related field required.
• Direct experience with server hardware and IT networking best practices is desirable.
• Self-driven with a desire to add value to a team.

Responsibilities

• Commission products or systems at customer sites.
• Provide technical direction to customers regarding operational issues.
• Assess customer’s product applications to troubleshoot issues.
• Maintain communication link between customer service and departments.
• Co-ordinate product enquiries and inform sales team of opportunities.

Skills

Customer service skills

Technical know-how

Verbal communication

Troubleshooting

Analytical skills

Education

College or University education in Electrical, Electronic, or Computer disciplines

Tools

Linux OS

Professional AV equipment

Job description

A leading global manufacturer of broadcast equipment is seeking an AV Field Service Engineer in Burlington, Ontario. The role entails engaging with customers, troubleshooting technical issues, and delivering operational training. Candidates should ideally be recent graduates with experience in professional AV equipment and strong interpersonal communication skills. This position offers a blend of technical work and customer service, fostering a dynamic and fast-paced work environment.