Mobile Device Coordinator

ParaMed Home Health Care; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A healthcare service provider is seeking a Mobile Device Coordinator to manage day-to-day operations of mobile devices. This role involves monitoring device performance, managing inventory, and training staff. The ideal candidate should have post-secondary education and excellent communication skills. Join a compassionate team dedicated to providing care and support.

Qualifications

• 2 years of training experience is preferred.

Responsibilities

• Monitor mobile device programs and advise on worker performance.
• Inventory control and deployment of mobile devices.
• Provide training to new workers during onboarding.
• Troubleshoot basic issues with devices.

Skills

Excellent Presentation Skills

Time Management

Strong work ethic and positive team attitude

Advanced written and oral communication skills

Excellent listening, observing, and questioning skills

Education

Post-secondary education

Job description

Overview

The Mobile Device Coordinator maintains day to day operations by troubleshooting and managing the mobile devices of team members, as well as training staff on the use of their mobile devices. This role is essential as our field staff use their devices every shift.

Primary Duties And Responsibilities

• Monitor mobile device programs through Alerts Management systems and advise Branch Management on worker performance; publish statistics regarding performance against set goals.
• Inventory control, activation, deployment, and de-activation of mobile devices
• Track retrieval of devices from inactive and terminated employees
• Identify relevant training needs, documentation, and opportunities for improvement.
• Provide training to new workers during the Onboarding Process
• Troubleshoot basic issues with devices as needed.
• Other duties as assigned

Other Considerations

• Effort (Mental & Physical)
• Travel is required to regional locations
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.

Qualifications And Education Requirements

• Post-secondary education
• 2 years of training experience is preferred

COMPETENCIES

• Excellent Presentation Skills
• Time Management
• Proven ability to manage time sensitive tasks.
• Strong work ethic and positive team attitude.
• Advanced written and oral communication skills, with the ability to communicate with individuals at all levels of learning.
• Demonstrated ability to train, coach, evaluate, and improve others.
• Able to custom-fit training materials around individual needs.
• Excellent listening, observing, and questioning skills.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed hiring process.*

Time Type

Full time

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.