Microsoft D365 CRM Technical Lead

Zortech Solutions; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Job summary

A technology solutions provider is seeking a Microsoft D365 CRM Technical Lead to design, implement, and support solutions in a dynamic environment. This role involves leading technical projects and ensuring optimal performance of the D365 platform. Ideal candidates should possess extensive experience in Microsoft D365, SharePoint Online, and data integration strategies. Excellent communication and leadership skills are essential. Competitive compensation is offered.

Qualifications

• Experience in solution design and implementation using Microsoft D365.
• Proven ability to lead technical projects and ensure delivery on time.
• Strong troubleshooting skills for platform performance issues.

Responsibilities

• Design innovative solutions using Microsoft D365 and Power Platform.
• Lead technical aspects of projects and ensure quality standards.
• Manage user access and perform routine maintenance of the platform.
• Integrate D365 with other enterprise systems for data exchange.

Skills

Solution Design

Technical Leadership

Platform Administration

Data Integration

Tools

Microsoft D365

SharePoint Online

Power Platform

.NET

Azure

Power BI

Azure DevOps

Job description

Overview

Role : Microsoft D365 CRM Technical Lead

Location : Regina, SK - Onsite

Term : Long Terms (3 Years)

Job Description

Deliverables

Responsibilities

• Solution Design and Implementation
  • Collaborate with cross-functional teams to gather requirements and design innovative solutions using Microsoft D365 specifically Customer Service and Sales modules, SharePoint Online, and Power Platform.
  • Design solutions, customize and configure these platforms to align with business needs, including creating workflows, forms, dashboards, and reports. Develop custom solutions leveraging .NET, Azure Functions, plugins etc.
  • Migrate data from other database sources such as SQL Server or Oracle.
  • Developing application specific reporting using Power BI and other Enterprise reporting tools.
• Technical Leadership
  • Lead all technical aspects of projects related to the implementation and enhancement of Microsoft D365, SharePoint Online, and Power Platform solutions.
  • Ensure projects are delivered on time, according to agreed upon requirements and technical specifications, while meeting quality standards.
  • Provide and implement recommendations to ensure overall D365 platform stability, maturity and ongoing improvement.
  • Recommend, design and build tools and utilities to manage the D365 platform.
• Platform Administration and Support
  • Manage user access, permissions, and security settings for Microsoft D365, and Power Platform.
  • Perform routine maintenance, updates, and troubleshoot technical issues to ensure optimal platform performance.
  • Offer responsive support and guidance to resolve user queries and technical challenges.
  • Continuously refine and enhance existing solutions to increase efficiency and productivity.
  • Engage with external vendors and Microsoft support as necessary to resolve complex technical issues or obtain guidance on best practices.
  • Leading application releases and refining release technical processes, typically leveraging Azure DevOps pipelines.
• Integration
  • Integrate D365 and Power Platform with other enterprise systems to ensure seamless data exchange.
  • Design and build data flows, transformations, and integrations to enhance data accuracy and availability.

Best Regards,

Abhishek Pandey

Sr. Technical Recruiter

Contact : 437 702 0209

Email : [e-mail]