Microsoft 365 Solutions Specialist

Provincial-Credit-Union-2; Charlottetown; On-site; CAD 68,000 - 80,000; Full time

Benefits offered by this job

People-First Culture

Competitive Pay & Bonus Program

Comprehensive Benefits

Work-Life Balance

Career Growth

Extra Perks

Job summary

Provincial Credit Union is seeking a Microsoft 365 Solutions Specialist to manage and improve our Microsoft 365 environment (SharePoint Online, Teams, OneDrive, Power Automate, Power Apps). You will collaborate with cross-functional teams to deliver practical, secure solutions that enhance collaboration and information access.

The role combines technical work with business analysis, process improvement, training, and change support, ensuring alignment with privacy, cybersecurity, records

Qualifications

• Degree or diploma in IT, business tech, CS, information management, or equivalent experience.
• 3–5 years of experience administering Microsoft 365 and SharePoint Online.
• Strong knowledge of SharePoint Online, Teams, OneDrive, Power Automate, Power Apps, and Entra ID.
• Experience with business analysis, process improvement, workflow automation, information management, training, or user adoption.
• Strong analytical, troubleshooting, communication, and relationship-building skills, with the ability to translate business needs into practical technology solutions.
• Experience with Microsoft Purview, PowerShell, or working in a regulated environment is an asset.

Responsibilities

• Administer and support PCU’s Microsoft 365 environment, including SharePoint, Teams, OneDrive, Power Automate, and Power Apps.
• Develop and maintain standards for permissions, information management, security, retention, and content lifecycle.
• Partner with departments to understand business needs and develop practical digital workspaces, workflows, and automation solutions.
• Troubleshoot complex issues, monitor platform health and usage, and evaluate new Microsoft 365 capabilities.
• Support privacy, cybersecurity, records management, regulatory, audit, and risk requirements related to Microsoft 365.
• Develop training and resources, support Microsoft 365 Champions, and help employees use tools effectively and consistently.

Skills

Microsoft 365 administration

SharePoint Online

Microsoft Teams

OneDrive

Power Automate

Power Apps

Business analysis

Process improvement

Training & change support

Information governance

Cybersecurity awareness

Education

Information Technology or related field degree

Tools

PowerShell

Microsoft Purview

Entra ID

Job description

Microsoft 365 Solutions Specialist

Location: Any Branch, PEI

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026.

As the Microsoft 365 Solutions Specialist, you’ll manage and continuously improve PCU’s Microsoft 365 collaboration environment, including
SharePoint Online, Microsoft Teams, OneDrive, Power Automate, and Power Apps.

This role brings together technical expertise, business analysis, process improvement, training, and change support. You’ll work with teams across PCU to create practical, secure, and user-friendly solutions that make it easier to collaborate, access information, and get work done.

What You’ll Do:

• Administer and support PCU’s Microsoft 365 environment, including SharePoint, Teams, OneDrive, Power Automate, and Power Apps.


• Develop and maintain standards for permissions, information management, security, retention, and content lifecycle.


• Partner with departments to understand business needs and develop practical digital workspaces, workflows, and automation solutions.


• Troubleshoot complex issues, monitor platform health and usage, and evaluate new Microsoft 365 capabilities.


• Support privacy, cybersecurity, records management, regulatory, audit, and risk requirements related to Microsoft 365.


• Develop training and resources, support Microsoft 365 Champions, and help employees use tools effectively and consistently.

What You Bring:

• A degree or diploma in Information Technology, Business Technology, Computer Science, Information Management, or a related field, or an equivalent combination of education and experience.


• 3–5 years of experience administering Microsoft 365 and SharePoint Online.


• Strong knowledge of SharePoint Online, Microsoft Teams, OneDrive, Power Automate, Power Apps, Microsoft 365 administration, and Entra ID.


• Experience with business analysis, process improvement, workflow automation, information management, training, or user adoption.


• Strong analytical, troubleshooting, communication, and relationship-building skills, with the ability to translate business needs into practical technology solutions.


• Experience with Microsoft Purview, PowerShell, or working in a financial institution or regulated environment is an asset.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

• A People-First Culture:Join a supportive team that values collaboration, positivity, and community impact.


• Competitive Pay & Bonus Program:Market-aligned salary plus the opportunity for annual bonuses.


• Comprehensive Benefits:Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.


• Work-Life Balance:Three weeks’ vacation, plus four personal days, and two volunteer days each year.


• Career Growth:Tuition reimbursement, training opportunities, and career progression pathways.


• Extra Perks:Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.


• Salary Range: $68,289 - $80,340

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: October 2nd, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.