Member Service Representative - 12 month term

Jobbe; Montague; On-site; CAD 32,000 - 35,000; Part time

Benefits offered by this job

Competitive pay

Annual bonus

Health & dental

Job summary

Provincial Credit Union in Montague, PEI, Canada is seeking a part-time Member Service Representative for a 12-month term. The role involves handling financial transactions, informing members about services, and maintaining up-to-date knowledge of banking guidelines.

The position requires a High School Diploma and demonstrated customer service experience, with strong organizational and communication skills. Flexible hours and a supportive team are offered in a community-focused environment.

Qualifications

• High School Diploma
• Demonstrated experience and eagerness to provide superior customer service.

Responsibilities

• Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions when required.
• Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
• Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.

Skills

Customer service

Communication

Attention to detail

Adaptability

Education

High School Diploma

Tools

Microsoft Office

Job description

Provincial Credit Union – Montague, Prince Edward Island, Canada

Member Service Representative – Part-time, 12‑month term.

Location: Montague, PE.

Minimum hours: 25 hours per week.

Salary: $23.52 - $25.13 CAD hourly.

Branch Location: Montague, PE.

At Provincial Credit Union, we’re more than a financial institution — we’re a people‑first, purpose‑driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. When you join us, you’ll become part of a supportive, innovative team that’s passionate about delivering exceptional member experiences and making a real impact in our communities. If you’re ready to grow your career while helping others grow their financial future, we’d love to meet you.

What You’ll Do

• Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions when required.
• Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
• Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.

Required Education And Experience

• High School Diploma
• Demonstrated experience and eagerness to provide superior customer service.

Skills And Abilities

• Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
• Professional manner and poise, and sensitivity in dealing with confidential information and materials.
• Excellent verbal and written communication skills.
• Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

Benefits and Perks

• A Strong, Positive Culture – Work with an engaged, community-focused team where collaboration, respect, and belonging come first.
• Competitive Compensation – Earn a market‑aligned salary plus the opportunity for an annual bonus.
• Comprehensive Benefits – Access a flexible health and dental plan, sick time, and a Defined Contribution Pension Plan and Group Retirement Savings Plan with up to 9% employer contribution.
• Generous Time Off – Enjoy vacation time, personal days and two volunteer days to recharge and give back.
• Learning & Growth – Take advantage of tuition reimbursement, ongoing training, and career progression opportunities.
• Unique Employee Perks – From an annual fitness & clothing allowance to reduced rates on employee loans and mortgages, and no service fees on your banking transactions.
• Salary Range: $23.52 - $25.13 per hour
• This is a part‑time 12 month term position with a minimum of 25 hours per week.

Additional Details

All offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application, which includes a criminal check and credit check.

Bondability Requirement: Candidates must meet the requirements to be bondable under a fidelity bond policy. This may include considerations such as criminal history, credit standing, and other factors assessed by our insurer.

Closing Date: October 2nd, 2026

Diversity & Inclusion

At Provincial Credit Union, we believe diversity makes us stronger. We invite applications from all qualified individuals and are committed to building an equitable, inclusive workplace where everyone feels valued and respected. Accommodations are available throughout the recruitment process for applicants with disabilities.