Mess Supervisor

Unit Corporation; Ottawa; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Flexible work options

Pension plan

Staff training

Job summary

CFMWS in Ottawa is seeking a Mess Supervisor (Hospitality Supervisor) to deliver outstanding customer experiences at military messes. You will apply your hospitality leadership and operational know-how to plan events, supervise staff, and ensure smooth bar service while upholding safety standards.

This on-site role requires attention to detail, strong communication with CAF members and families, and the ability to manage schedules, inventory, and cash handling.

Qualifications

• College diploma in Hospitality or Food & Beverage Management, or related field with hospitality service experience.
• Must be of legal age to serve alcohol in Ontario.
• Must possess Responsible Service of Alcohol certification in Ontario.
• Ontario Driver’s Licence is an asset.

Responsibilities

• Plan, organize, supervise mess activities, bar service and operations.
• Supervise and train employees, prepare work schedules for payroll.
• Ensure health, hygiene and safety requirements.
• Interact with clientele, take orders and assist with setup and takedown of events.

Skills

Customer service

Hospitality operations

Budget planning

Cash handling

Event planning

Inventory control

People management

Health & safety

Bilingual English/French

Education

College diploma in Hospitality or F&B Management

Ontario RSA certification

Ontario Driver’s Licence (asset)

Job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Mess Supervisor (Hospitality Supervisor), you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale.

The Mess Supervisor (Hospitality Supervisor) provides hands-on assistance in planning, organizing, supervising mess activities, bar service and mess operations. You will supervise and train employees, prepare work schedules and ensure their accuracy for payroll. You will ensure strict requirements for health, hygiene and safety. You will interact directly with clientele, taking orders and assisting with set up and take down of functions.

This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying being part of a team - this opportunity is for you!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

• College diploma or certificate in Hospitality or Food and Beverage Management, or related field AND some years of experience in hospitality and food and beverage service
• Must be of legal age to serve alcohol Ontario
• Must possess a Responsible Service of Alcohol certification Ontario
• Ontario Valid Driver’s Licence, an asset

Experience

• In providing hospitality and bar operations services
• In budget administration
• In cash handling
• In preparing bank deposits and floats
• In event planning and organizing
• In inventory control
• In personnel administration

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

• Bilingual (English and French) Essential
• Reading: Functional
• Writing: Functional
• Oral: Functional

BENEFITS AVAILABLE

Health Benefits

• Drug coverage
• healthcare spending account
• virtual care (telemedicine)
• Employee and Family Assistance Program
• mental health support
• travel insurance
• dental
• vision
• life insurance
• disability insurance

Work Life Balance

• Flexible work options
• wide range of paid/unpaid leave
• paid vacation
• family related leave
• personal days

Retirement Planning

• A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development

• Payment of professional association memberships
• online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks

• Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

OTHER INFORMATION

This is an on-site position with an assigned work location.

Perform heavy lifting, carrying, pulling and/or pushing (i.e. more than 50 lbs/23 kg)

START DATE

01 October 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.