Mess (Hospitality) Manager-EN

Canadian Forces Morale and Welfare Services; Quebec; On-site; CAD 55,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Defined benefit pension plan

Group savings plans

Professional development opportunities

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) is seeking a Mess (Hospitality) Manager to provide an exceptional guest experience in military messes. You will oversee bar operations, schedules, training and performance management, and develop budgets and business plans while ensuring health, hygiene and safety standards are met.

This role requires leadership in a fast-paced, customer-focused environment and collaboration across teams to deliver outstanding service to CAF members and their

Qualifications

• Education in hospitality or related field with supervisory experience.
• Certification for responsible service of alcohol where required.
• Experience coordinating bar operations and events.

Responsibilities

• Ensure smooth operation of mess activities and bar operations.
• Manage scheduling, training and performance of staff; monitor expenses.
• Develop budgets and business plans; uphold health and safety standards.

Skills

Hospitality operations

Team leadership

Budget management

Vendor coordination

Customer service excellence

Health and safety compliance

Education

College diploma or certificate in hospitality/food service management

Provincial Responsible Service of Alcohol certification

Tools

MS Office

POS systems

Job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Mess (Hospitality) Manager, you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale.

The Mess (Hospitality) Manager will ensure smooth operation of the messes’ activities and operations, including bar operations, while adhering to strict requirements for health, hygiene and safety. You will manage the scheduling, training and performance of employees. You will develop operations budgets, business plans and monitor and report on all expenses.

This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying leading a team - this opportunity is for you!

Qualifications Needed

Education, Certifications and Licenses:

College diploma or certificate in hospitality, food service management, or a related field and some years of experience in hospitality or food and beverage service sector or high school diploma and several years of experience in the food service sector, or in a related hospitality field, including supervisory experience

Provincial Responsible Service of Alcohol certification, as required

Experience

• In coordinating bar operations services
• In applying policies, procedures, regulations, and applicable legislation
• In coordinating banquets and functions
• In inventory and bar management
• In negotiating service contracts
• In preparing marketing strategies
• In managing facilities
• In budget administration
• In personnel administration
• In using software for word processing, spreadsheets, presentations, databases, e‑mail, and Internet browsing

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

Language Requirements

• French Essential / Bilingual (English and French) an asset
• Reading: Functional
• Writing: Functional
• Oral: Functional

Benefits Available

• Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support.
• Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.
• Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
• Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
• Perks: Discounts provided through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting

https://cfmws.ca/Benefits

Other Information

This is an on-site position with an assigned work location.

START DATE

October 19 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Quebec