Store Supervisor-EN

Kibbi Technologies Inc.; City of Cold Lake; On-site; CAD 48,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Tuition reimbursement

LinkedIn Learning

Discounts through CF One

Flexible leave options

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) invites applications for a Store Supervisor to lead retail operations serving CAF members and their families at an on-site location in Alberta. You will supervise staff, ensure accurate schedules and payroll, and implement merchandising strategies aligned with corporate selling practices.

You will resolve customer concerns, process refunds, operate POS systems, and support food/beverage services as required, all while delivering exceptional

Qualifications

• High school diploma, Food Handling Certification as required.
• Experience in cash handling, budgeting, training staff, scheduling, sales, personnel administration, visual merchandising, inventory management, and food/beverage service.

Responsibilities

• Supervise store operations, manage employees’ schedules and ensure timely payroll submission.
• Apply market changes, selling procedures and provide coaching on merchandising practices.
• Display merchandise and ads, and develop markdown strategies.
• Handle refunds, voids and returns while addressing customer concerns.
• Operate POS systems, debit/credit machines and maintain a cash float.
• Support food and beverage orders and takeout preparation as needed.

Skills

Customer service

Cash handling

Store ops

Team leadership

Merchandising

Communication

Education

High school diploma

Food Handling Certification

Tools

POS systems

Job description

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Store Supervisor, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You supervise the store operations, ensuring correctness of employees’ schedules and ensuring time sheets are reviewed and submitted to payroll in a timely manner. You ensure the latest market changes, operating procedures, apply corporate selling practices, and provide coaching to employees regarding these practices. You use layout and display techniques to display merchandise and advertising material and assist in developing mark down strategies.

The Store Supervisor deals with customer concerns or complaints to ensure customer satisfaction and authorizes refunds, voids, and returns. You may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

Qualifications Needed

Education, Certifications and Licenses

• High school diploma
• Food Handling Certification, as required

Experience

• In cash handling
• In budget administration
• In training staff
• In scheduling
• In sales
• In personnel administration
• In visual merchandising
• In inventory management
• In food and beverage preparation
• In food and beverage service

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

Language Requirements

• English Essential /Bilingual an asset
• Reading: Functional
• Writing: Functional
• Oral: Functional

Benefits Available

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).

This is an on-site position with an assigned work location.

START DATE

September 21, 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Alberta