CANEX - Sales Associate

Unit Corporation; Ottawa; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Healthcare spending account

Virtual care

EFAP & mental health

Paid/unpaid leave

Defined Benefit Pension Plan

Tuition reimbursement

CF One discounts

Job summary

Canadian Forces Morale and Welfare Services (CFMWS) offers a role as a Sales Associate serving CAF members and their families with a focus on customer experience. You will handle regular retail services, dry cleaning, lottery, post, and credit plan assistance while operating POS equipment and maintaining accurate cash handling.

This on-site position requires strong communication, teamwork and a customer-first mindset, with opportunities to use modern tools while supporting the military community

Qualifications

• Education/Training mix as allowed: combination of education, training and experience.
• Food Handling Certification is required as applicable.
• Responsible Service of Alcohol certification Ontario required as applicable.

Responsibilities

• Provide retail services to CAF members and their families.
• Operate Point of Sale systems and manage cash drawer.
• Respond to customer inquiries and ensure shelves are stocked and signed.
• Assist with food/beverage orders and maintain cleanliness of service areas.

Skills

Client focus

Organizational knowledge

Communication

Innovation

Teamwork

Leadership

Education

Food Handling Certification

Responsible Service of Alcohol (Ontario)

Education/Training mix

Job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may provide a variety of services, including regular retail services, dry cleaning, lottery services, self‑serve gas services, postal services, and assisting CAF members with credit plan applications. You will operate Point of Sales systems, the debit/credit machine and maintain a float.

The Sales Associate responds to enquiries from customers providing them with information on merchandising and ensuring the store shelves are stocked, faced, and properly signed. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

• An acceptable combination of education, training, and experience
• Food Handling Certification, as required
• Must possess a Responsible Service of Alcohol certification Ontario, as required

Experience

• In cash handling
• In food and beverage preparation, as required
• In food and beverage service, as required

Competencies

• Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

English Essential, Bilingual (English and French) an asset

Reading: Basic

Writing: None

Oral: Functional

BENEFITS AVAILABLE

• Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support.
• Paid/unpaid leave, including vacation pay, family related leave and personal days.
• A Defined Benefit Pension Plan and Group Savings Plans.
• Tuition Reimbursement Program, online learning opportunitiesincluding a LinkedIn Learning subscriptionand second language training.
• Discounts provided throughCF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

OTHER INFORMATION

This is an on‑site position with an assigned work location.

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg)

START DATE

28 September 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.