Medical secretary

Cliniquesantepremiereligne; Bromont; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Group insurance

Work-life balance

Supportive management

Innovative environment

Job summary

Clinique Santé Première Ligne in Bromont is seeking a professional medical secretary to join a dynamic clinic team. The role emphasizes welcoming patients, managing calls and appointments, coordinating with physicians and staff, and supporting administrative processes to enhance patient experience.

The ideal candidate will have at least two years of medical secretary experience, be fluent in French, and bring strong organization and initiative.

Qualifications

• Minimum of 2 years of experience as a medical secretary in a medical clinic.
• Excellent command of French, spoken and written.
• English is an asset.

Responsibilities

• Greet patients with professionalism and kindness.
• Answer calls, emails and messages; ensure follow-ups.
• Book and manage appointments; coordinate with physicians and staff.
• Maintain schedules in Clic Santé and EMR; plan 4–6 weeks ahead.
• Assist with payments, billing tasks and inventory management.
• Support clinic communications and social media; maintain a welcoming environment.

Skills

Medical secretary experience

French fluency

Organizational skills

Multitasking

Initiative

Discretion

Job description

We are looking for someone who enjoys working with people, has an excellent customer service sense, and can manage multiple priorities in a professional, ever-evolving medical environment.

SKILLS AND QUALITIES SOUGHT

We would like to welcome a professional, independent, thorough and proactive person to our team, with excellent organizational skills and a strong ability to handle several responsibilities at once.

The ideal candidate shows initiative, follows up carefully on files and knows how to identify situations that require action. They actively contribute to the smooth running of the clinic, to improving administrative processes and to the quality of the experience offered to our patients.

CONDITIONS

Salary: To be discussed

About the clinic

The Clinique Santé Première Ligne is a primary healthcare facility offering comprehensive services to clients of all ages. Our mission is to ensure rapid, compassionate, and high-quality access to local healthcare in a multidisciplinary environment that fosters collaboration and the well‑being of both patients and staff.

Main responsibilities

MAIN RESPONSIBILITIES

• Welcome patients with professionalism, courtesy, discretion and kindness;
• Answer calls, emails and messages and ensure the necessary follow‑ups;
• Book, change, confirm and cancel appointments;
• Manage the schedules of physicians, IPSPL, nurses and other professionals;
• Keep schedules up to date and consistent in Clic Santé and the electronic medical record;
• Plan schedules 4 to 6 weeks in advance;
• Process payments and certain billing tasks;
• Take part in managing orders and inventory;
• Monitor administrative supplies;
• Take part in the clinic’s communications and social media;
• Help maintain a clean, organized and welcoming environment;
• Identify needs and suggest improvements to optimize the clinic’s operations.

Desired profile

DESIRED PROFILE

Requirements:

• Minimum of 2 years of experience as a medical secretary in a medical clinic;
• Excellent command of French, spoken and written;
• Command of English, spoken and written, is an asset;
• Experience with medical management software is an asset;
• Excellent organization and planning skills;
• Strong independence and initiative;
• Thoroughness, reliability, punctuality and attendance;
• Ability to manage several priorities at once;
• Discretion and respect for confidentiality;

The two owners are not just entrepreneurs: they are first and foremost healthcare professionals with extensive field experience, as well as seasoned managers in the healthcare sector. Their vision is clear: to offer quality care, but also to revolutionize the healthcare system by introducing a more human, collaborative, and accessible model.

Competitive advantages and a supportive environment

• Competitive salary commensurate with your experience
• Quality group insurance and benefits
• Flexibility and support for a work/life balance
• Accessible and responsive management that encourages autonomy and initiative
• An innovative and human environment

We believe that the strength of a clinic lies in teamwork. Collaboration, both among colleagues and between patients and caregivers, is a priority. We work together to build an environment where every team member, as well as the patients, feels valued, heard, and supported.

An ideal working environment in Bromont

Located near the highway and accessible via the bike path, our clinic benefits from a strategic location, offering our employees a peaceful work environment while remaining close to amenities. The dynamic and rapidly developing city of Bromont is the perfect place to combine career and quality of life.

At our clinic, we invest in modern tools while emphasizing personalized, compassionate care. Every day, we strive to make healthcare more accessible, more humane, and better suited to our clients’ needs.