Medical Office Assistant/Clerk

Vancouver Island Health Authority; Victoria; On-site; CAD 37,000 - 40,000; Part time

Job summary

Vancouver Island Health Authority seeks a Medical Office Assistant/Clerk for the Foundry Victoria area in Victoria, BC. The role supports the integrated administrative team, handling word processing, scheduling, billing, and data entry to ensure smooth patient flow.

You will work with primary care providers, manage inquiries, and maintain clinical information systems while upholding patient safety, confidentiality, and service quality in a fast-paced health centre setting.

Qualifications

• Grade 12 education and graduation from a Medical Office Assistant course; plus two years recent related experience in a health care setting.
• Experience working with at-risk or street-involved populations preferred.
• Equivalent education/experience considered.

Responsibilities

• Perform clerical and medical office assistant duties including word processing, scheduling, provider billing, data entry, composing and signing correspondence.
• Typing medical and legal reports from notes or recording devices and handling inquiries from clients, physicians, staff and the public.
• Assist primary care providers with smooth operation and patient visit flow.
• Prepare medical and legal documents from notes and/or recording devices.
• Answer inquiries from clients, physicians, staff and the public.

Skills

Effective communication

Organizational skills

Teamwork

Typing 50 wpm

Computer proficiency

Medical terminology

Equipment operation

Education

Grade 12 education

Medical Office Assistant certificate

Tools

Microsoft Word

Spreadsheet software

Clinical information systems

Word processing

Job description

Medical Office Assistant/Clerk - (235457)

Foundry Victoria (VYS) - Victoria, BC V8W 1K8 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

as required, 0900-1700 or 0930-1730

Days Off

Saturday, Sunday

Vacancy Type

Casual

Salary Range (Hourly Rate)

$27.26 - $29.16

Paid FTE

n/a

Worked BI-WEEKLY HOURS

n/a

Planned Start Date

Sep. 28 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.