Clinical Office Assistant - Primary Care

Vancouver Island Health Authority; Port Alberni; On-site; CAD 37,000 - 40,000; Part time

Job summary

Vancouver Island Health Authority (Island Health) is seeking a Clinical Office Assistant for the Port Alberni area. The role supports primary care operations, including scheduling, data entry, and processing of correspondence, to ensure efficient patient visits and care delivery.

Qualifications include a Grade 12 education and graduation from a Medical Office Assistant course, with at least one year of related health care experience.

Qualifications

• Demonstrated ability to work with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to communicate effectively using all communication vehicles.
• Typing speed of at least 50 wpm.
• Proficiency with word processing, spreadsheets, and clinical information systems.
• Understanding of Medical Terminology.

Responsibilities

• Perform clerical and medical office duties including word processing, scheduling, and data entry.
• Assist with provider billing and preparation of correspondence and reports.
• Answer inquiries from clients, physicians, staff and the public.
• Support smooth operation and flow of patient visits and care in primary care.

Skills

Team collaboration

Task prioritization

Effective communication

Typing 50 wpm

Computer proficiency

Medical terminology

Equipment operation

Tact and diplomacy

Education

Medical Office Assistant course

Grade 12 education

Job description

Clinical Office Assistant - Primary Care - (234019)

Port Alberni Integrated Health Network (PAIHN) - Port Alberni, BC V9Y 8X9 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0800-1600

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$27.26 - $29.16

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Sep. 1 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority

(Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus one year recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.