Office Assistant, MHSU

Vancouver Island Health Authority; Courtenay; On-site; CAD 53,000 - 63,000; Full time

Job summary

Vancouver Island Health Authority in Courtenay is seeking an Office Assistant to provide clerical support to clinical staff, type and format documents, and maintain client records related to admission, discharge and transfers. You will provide site-specific receptionist services, answer inquiries, greet clients and book appointments.

The role requires Grade 12 graduation with Microsoft Office training and at least one year of clerical experience; strong typing, multitasking, and team-oriented

Qualifications

• Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience.
• Experience preferred working with adults and youth with mental health and substance use issues.

Responsibilities

• Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers.
• Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

Skills

Typing 55 wpm

Microsoft Office

Office equipment

Communication

Multitasking

Teamwork

Public interaction

Confidentiality

Education

Grade 12 graduation + Office courses + 1 year clerical experience

Tools

Microsoft Office Suite

Job description

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

08:30 - 16:30

Days Off

Vacancy Type

Temp FT

Salary Range (Hourly Rate)

$26.42 - $28.25

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Aug. 17 2026

Approximate End Date (For Temporary Assignments ONLY)

Dec. 31 2026

Pending Return of Incumbent

Yes

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.