Manager Service Client & Opérations Caisses

Walmart Canada; Edmundston; On-site; CAD 21,000 - 31,000; Full time

Job summary

Walmart Canada in Edmundston, NB is seeking a Customer Service Manager to lead front-end operations and deliver exceptional customer service while ensuring store standards and compliance. The role focuses on developing a strong customer experience and maintaining smooth cashier and sales floor operations.

The position emphasizes leadership in a fast-paced retail environment, with responsibilities spanning customer support, supervision of transactions, training, and program promotion to benefit

Qualifications

• Age - 16 or older

Responsibilities

• Support customer and associate needs with professionalism to resolve issues and ensure a positive checkout experience.
• Supervise checkout area operations to maintain adequate staffing and smooth flow of customers.
• Train associates on systems, procedures, and safety standards to ensure accuracy.
• Oversee purchases, returns, and exchanges and verify process conformity with guidelines.
• Ensure proper operation of electronic article surveillance and loss prevention procedures.

Skills

Customer service

Leadership

Problem solving

Communication

Job description

Walmart Canada in Edmundston, NB is seeking a Customer Service Manager to lead front-end operations and deliver exceptional customer service while ensuring store standards and compliance. The role focuses on developing a strong customer experience and maintaining smooth cashier and sales floor operations.

The position emphasizes leadership in a fast-paced retail environment, with responsibilities spanning customer support, supervision of transactions, training, and program promotion to benefit