Mailroom Operator & Administrative Support (On-site)

Intact Financial Corporation; Mississauga; On-site; CAD 44,000 - 53,000; Full time

Benefits offered by this job

Hybrid work model

5 extra days off per year

Wellbeing benefits (telemedicine, WELL

Employee Share Purchase Plan

Share plan & other savings: up to 12%

Job summary

Intact Financial Corporation is seeking an Administrative Support I (Mailroom Equipment Operator) to join our growing team in Mississauga. This fully on-site role operates a high-capacity mail inserter and related equipment to accurately assemble and mail client communications.

The position requires 1–3 years in operations or equipment-based processing, strong attention to detail, and proficiency with MS Office.

Qualifications

• High School Diploma or equivalent; Administrative Technician education is a plus.
• 1–3 years of related experience in an operations/production environment or equipment-based processing role.
• Strong attention to detail and ability to follow standardized processes, routine procedures, and client work instructions.
• Proficiency in MS Office and basic technical aptitude.
• Team player with a positive attitude and demonstrated willingness to learn.

Responsibilities

• Operate assigned equipment to process daily client jobs with 100% accuracy, in accordance with established procedures, client work instructions, and SLA deadlines.
• Set up equipment according to specifications and ensure required materials are available and prepared prior to production/processing.
• Perform quality checks during operation to ensure output meets required standards and specifications.
• Transfer completed product/output to the appropriate area in a timely and organized manner.
• Perform daily preventative maintenance on assigned equipment to ensure optimal operating efficiency.
• Troubleshoot basic equipment issues using prescribed instructions and escalate unresolved problems.
• Ability to work independently and with a team.
• Communicate with internal teams to share updates, explain issues, and receive instructions to support smooth workflow.
• Support office operations through recurring administrative tasks such as shipping documents/equipment/correspondence, scanning, filing, data entry, and requisitioning supplies.
• Manage correspondence and respond to routine requests while ensuring the quality and accuracy of information.

Skills

Attention to detail

Teamwork

Communication

Education

High School Diploma

Tools

Mailroom equipment

MS Office

Job description

Intact Financial Corporation is seeking an Administrative Support I (Mailroom Equipment Operator) to join our growing team in Mississauga. This fully on-site role operates a high-capacity mail inserter and related equipment to accurately assemble and mail client communications.

The position requires 1–3 years in operations or equipment-based processing, strong attention to detail, and proficiency with MS Office.