Mailroom Clerk

Agilus Work Solutions; Ottawa; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Professional office environment

Document management exposure

Opportunities for process improvement

Job summary

Agilus by Synergie in Ottawa, Ontario is seeking a detail-oriented Document Control Specialist to support mail processing, scanning, and quality assurance in a fast-paced office. The role emphasizes accuracy, confidentiality, and teamwork.

Responsibilities include handling incoming mail, preparing documents for scanning, and ensuring data integrity. This on-site position offers an hourly rate of $21.00 with opportunities to develop workflow management skills in a growing operation.

Qualifications

• At least 1 year of experience in mail processing, document control, or a similar administrative role.
• Experience handling service requests, escalations, or workflow-related inquiries.
• Knowledge of document control procedures and records management best practices.
• Strong attention to detail, organization, and accuracy in high-volume environments.
• Effective communication and collaboration within a team-oriented workplace.

Responsibilities

• Process incoming mail, service requests, and document submissions efficiently.
• Prepare, sort, and organize documents for scanning and electronic storage.
• Scan documents and verify quality, completeness, and accuracy of processed files.
• Identify processing errors and communicate findings to team leads and supervisors.
• Follow established operational procedures, compliance standards, and risk management practices.

Job description

Join a High-Performance Document Operations Team Where Accuracy and Attention to Detail Make a DifferenceAgilus by Synergie is recruiting for a Mailroom Clerk in the legal field in Ottawa, Ontario.

Are you highly organized, detail-oriented, and comfortable working in a fast-paced office environment? We are seeking a Document Control Specialist to support critical document processing operations, including mail handling, document preparation, scanning, and quality assurance. This role is ideal for someone who enjoys structured work, thrives on accuracy, and takes pride in maintaining high standards of confidentiality and operational excellence.

Responsibilities

• Process incoming mail, service requests, and document submissions efficiently
• Prepare, sort, and organize documents for scanning and electronic storage
• Scan documents and verify quality, completeness, and accuracy of processed files
• Identify processing errors and communicate findings to team leads and supervisors
• Follow established operational procedures, compliance standards, and risk management practices

Requirements

• Possess at least 1 year of experience in mail processing, document control, or a similar administrative role
• Demonstrate experience handling service requests, escalations, or workflow-related inquiries
• Apply knowledge of document control procedures and records management best practices
• Exhibit strong attention to detail, organization, and accuracy in high-volume environments
• Communicate effectively and collaborate successfully within a team-oriented workplace

Soft skills

• Experience in mail processing

What's in it for you:

• $21.00 hourly
• Work in a professional and collaborative office environment
• Gain experience in document management, records processing, and quality assurance
• Develop valuable skills in workflow management and operational excellence
• Contribute to a team that values accuracy, efficiency, and continuous improvement
• Build career experience within a fast-paced and growing business environment