Mail Service Agent

Assumption Mutual Life Insurance Company; City of Moncton; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Downtown Moncton location

Paid volunteer day

Time off to care for family members &

Job summary

Assumption Mutual Life Insurance Company in Moncton is seeking a Mail Service Agent to manage mail processing, sorting, distribution, and scanning incoming and outgoing mail, while coordinating regular and special mailings.

You will provide administrative support to the Finance Department, assist vendor administration within Accounts Payable, ensure mailroom equipment runs smoothly, and deliver courteous, high-quality service across the organization.

Qualifications

• Bilingual in French and English with strong verbal and written skills.
• On-site work required; must be present at Moncton location.
• Experience operating mail processing equipment (inserting, postage, scanning).
• Attention to detail and ability to manage multiple tasks.
• Proficient in Microsoft Office (Excel, Word, Outlook, Teams).

Responsibilities

• Process, sort, distribute, and scan daily mail.
• Coordinate regular and special mailings while managing budgets.
• Process daily incoming faxes and emails and route appropriately.
• Provide administrative support to Finance, including vendor administration in Accounts Payable.

Skills

Bilingual (French & English)

On-site presence

Attention to detail

Customer service

Teamwork

Microsoft Office

Mail processing equipment operation

Tools

Excel

Word

Outlook

Teams

Mail processing equipment

Job description

The Mail Service Agent is responsible for managing the Company's mail services. This includes processing, sorting, distributing, and scanning incoming and outgoing mail, as well as coordinating regular and special mailings. They ensure the quality and efficiency of mail services while maintaining established budgets. In addition, they provide administrative support to the Finance Department, including activities related to vendor management and other administrative tasks. They also ensures the proper operation of mailroom equipment and contributes to delivering professional, high-quality service across the organization.

Qualifications

• On-Site Presence: This position requires on-site work.
• Bilingualism: Excellent verbal and written communication skills in both French and English.
• Technical Skills: Ability to operate mail processing equipment, including inserting, postage, and scanning machines.
• Attention to Detail and Organization: Ability to ensure accuracy and quality in mail processing and document scanning while effectively managing multiple priorities and daily tasks.
• Customer Service and Teamwork: Ability to work collaboratively with others and provide courteous, professional, and accurate service.
• Microsoft Office Proficiency: Working knowledge of Microsoft Office applications, including Excel, Word, Outlook, and Teams.
• Experience: Experience in a similar role or within an administrative environment would be considered an asset.

Responsibilities

• Mail Processing and Distribution: Receive, sort, and distribute mail on a daily basis, ensuring documents are scanned and electronically distributed in accordance with established policies.
• Mail Coordination and Administration: Ensure the quality of correspondence, respond to inquiries from employees and the sales force, and monitor budgets related to regular and expedited mail services.
• Fax and Email Processing: Process daily incoming faxes and emails and ensure they are routed appropriately.
• Administrative Support to Finance: Reconcile various general ledger accounts, assist with vendor administration within Accounts Payable, and perform other administrative duties under the responsibility of the Finance Department.

• The chance to be part of a dynamic, high-performing team that adheres to the following ethical values: leadership, collaboration, trust and commitment;
• Training and development opportunities;
• A comprehensive benefits package including a competitive salary, bonus, pension and benefits;
• A dynamic location in downtown Moncton;
• A paid volunteer day;
• Time off to care for family members and pets.