Mail Administrator III - CAD

Lancesoft; Waterloo; On-site; CAD 28,000 - 33,000; Full time

Job summary

Lancesoft in Canada is seeking an entry-level mail administrator to support BAU activities within the DMS Mail Services group. This onsite role runs Monday to Friday, 8:00 AM to 4:00 PM, with standard 37.5 hours weekly.

You will handle sorting checks, maintain payroll records, take inventory, and distribute mail while ensuring accuracy and privacy. Demonstrated communication and teamwork are essential in a fast-paced environment.

Qualifications

• Ability to meet the physical requirements of the job, with heavy lifting up to 50 lbs.
• 5+ years of previous customer service or data entry experience.
• Demonstrated accuracy and attention to detail to avoid privacy incidents.

Responsibilities

• Sort checks and distribute mail.
• Keep payroll records up to date.
• Take inventory and manage mail flow.
• Support business-as-usual (BAU) activities across units.

Skills

Communication skills

Attention to detail

Multi-tasking

Customer service

Data entry

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Target Start Date: asap End Date: 03/26//2026 Working Arrangement: Onsite 5 days Schedule Hours: 8-4, Monday-Friday;standard 37.5 hrs/week

Story Behind the Need

• Business group: DMS Mail Services, general handling of incoming mail, researching return mail, finding addresses for customers
• Project: n/a candidate will be supporting BAU activities

Candidate Value Proposition

• The successful candidate will have the opportunity to engage in an entry-level contingent role with exposure to numerous business units.

Candidate Requirements/Must Have Skills:

• Ability to meet the physical requirements of the job. Some heavy lifting is required up to 50lbs.
• Demonstrated accuracy and attention to detail required to avoid privacy incidents.
• 5+ years of previous customer service or data entry related work experience

Soft Skill:

• Demonstrated ability to communicate effectively, precise communication skills both verbal and written.
• Proven to be a positive team player who understands their impact on the Customer Service Experience
• Ability to cope effectively with fluctuating volumes.
• Comfortable using various Microsoft applications including Outlook, Teams, Word, and Excel
• Strong, multi-tasking, organizational and prioritizing skills for a high volume, deadline driven environment.
• Strong analytical and problem-solving skills, and a demonstrated ability to manage change.

Education:

• High school diploma.

Best vs. Average:

The ideal candidate will thrive in a team-driven environment, showcasing excellent communication skills and a commitment to delivering outstanding customer service. They must be able to meet the physical requirements of the role and should excel in multitasking, organization, and prioritization within a high-volume, deadline-driven setting.

Summary:

The main function of an mail administrator may include sorting checks, keeping payroll records, and take inventory, and distributing mail. A typical mail administrator acts as an information and communication distributor for an office.