Mailroom Clerk

Airswift; Calgary; On-site; CAD 36,000 - 48,000; Full time

Job summary

Airswift in Calgary is seeking a reliable Mailroom Clerk to support daily mail and package operations in a busy corporate office. You will manage incoming/outgoing mail, coordinate courier pickups, and assist employees with package distribution.

This role requires strong organizational skills and excellent customer service in a fast-paced environment, with a 9:00 AM–4:00 PM schedule on a 12-month contract and potential extension.

Qualifications

• Previous mailroom, administrative support, courier coordination experience.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Comfortable interacting with employees, visitors, and external service providers.

Responsibilities

• Collect and distribute internal and external mail.
• Receive, sort, and organize incoming mail and packages.
• Coordinate courier pickups and deliveries.
• Maintain records of deliveries and mail distribution.
• Assist employees with locating packages.
• Maintain mailroom supplies and organization.
• Provide excellent customer service to staff and visitors.
• Support mailroom process improvements.
• Keep the mailroom clean and safe.
• Perform other admin duties as required.

Skills

Mailroom experience

Organizational skills

Communication

Outlook

Package handling

Tools

Microsoft Outlook

Microsoft Office

Job description

12-Month Contract (with potential for extension)

Schedule

Monday to Friday, 9:00 AM - 4:00 PM

Overview

Our client is seeking a reliable and organized Mailroom Clerk to support daily mail and package operations within a busy corporate office environment. This role will be responsible for managing incoming and outgoing mail, coordinating courier deliveries, and assisting employees with mail and package distribution. The successful candidate will enjoy working in a customer-focused environment, possess strong organizational skills, and demonstrate a proactive approach to supporting office operations.

Key Responsibilities

• Collect and distribute internal and external mail throughout the office.
• Receive, sort, and organize incoming mail, packages, and courier deliveries.
• Coordinate with courier service providers regarding pickups and deliveries.
• Maintain accurate records of package deliveries and mail distribution.
• Assist employees with locating and collecting packages.
• Ensure mailroom supplies and materials are maintained and organized.
• Provide excellent customer service to employees and visitors requiring mailroom assistance.
• Support the ongoing development and improvement of mailroom processes and procedures.
• Maintain a clean, safe, and organized mailroom environment.
• Perform other administrative and operational support duties as required.

Qualifications

• Previous mailroom, administrative support, reception, courier coordination, or office services experience is considered an asset.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Comfortable interacting with employees, visitors, and external service providers.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Outlook and basic Microsoft Office applications.
• Able to lift and move packages weighing up to 30 lbs.
• Reliable, detail-oriented, and customer-service focused.

Preferred Attributes

• Experience working within a corporate office environment.
• Experience handling courier services and package tracking.
• Ability to work independently with minimal supervision.
• Adaptable and comfortable working in a newly established function where processes may evolve over time.