Luxury Retail Sales Support Pro — Flexible Schedule

kate spade new york; Laval; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Job summary

Coach in Laval, Quebec, seeks a Sales Support Associate to deliver warm, personalized service at the cash wrap and maintain a polished sales floor. You will help move product from receipt to sale with accuracy and efficiency, while upholding brand standards and loss-prevention practices.

The role requires retail experience, fashion awareness, cash handling ability, and strong communication in English. Flexible scheduling includes nights, weekends, and peak periods.

Qualifications

• 1+ of previous retail experience (cashier/stock), preferably in luxury retail.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS and Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Luxury retail

Cash handling

Customer service

English proficiency

Job description

Coach in Laval, Quebec, seeks a Sales Support Associate to deliver warm, personalized service at the cash wrap and maintain a polished sales floor. You will help move product from receipt to sale with accuracy and efficiency, while upholding brand standards and loss-prevention practices.

The role requires retail experience, fashion awareness, cash handling ability, and strong communication in English. Flexible scheduling includes nights, weekends, and peak periods.