Luxury Retail Sales Support — Flexible Schedule

kate spade new york; Delta; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition assis

Job summary

Coach is a global fashion house seeking a Sales Support Associate in Delta, BC. You will warmly welcome clients, assist with purchases on the floor and at the cash wrap, and help maintain stockroom organization for smooth store flow.

The role requires a retail background, knowledge of fashion trends, strong customer service, and comfortable use of POS systems and mobile devices. Flexibility for varied shifts is expected.

Qualifications

• 1+ year retail experience, preferably luxury retail or service.
• Knowledge of fashion trends and marketplace competition.
• Proficient with cash registers, basic computer skills, walkie talkie, and POS devices.

Responsibilities

• Welcome clients warmly, anticipate needs, and provide personalized assistance.
• Act as brand ambassador locally and engage on social media.
• Operate POS accurately, keep cash wrap organized, and handle cash per policy.
• Suggest add-ons, promote gift cards, and capture customer info where allowed.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom.
• Manage stock levels, replenish floor, and perform visual merchandising updates.
• Support floor activities, respond to customer requests, and collaborate with team.
• Maintain housekeeping and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trend knowledge

Cash register systems

Mobile POS

Walkie talkie

Attention to detail

Multitasking

Customer service

English proficiency

Tools

Cash register systems

Mobile POS

Walkie talkie

Price/product release sheets

Job description

Coach is a global fashion house seeking a Sales Support Associate in Delta, BC. You will warmly welcome clients, assist with purchases on the floor and at the cash wrap, and help maintain stockroom organization for smooth store flow.

The role requires a retail background, knowledge of fashion trends, strong customer service, and comfortable use of POS systems and mobile devices. Flexibility for varied shifts is expected.