Luxury Retail Sales Associate — Flexible Schedule & Benefits

kate spade new york; Vaughan; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house offering a luxury retail experience. The Sales Associate serves as the frontline ambassador, delivering personalized service, meeting sales goals, and supporting daily store operations, blending luxury retail with omni-channel selling.

You will build lasting client relationships, upsell and cross-sell, and use mobile POS and clienteling data to encourage repeat purchases while maintaining a high-energy store environment and teamwork.

Qualifications

• 1+ years sales experience; luxury retail preferred.
• POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Able to work in a fast-paced environment.
• Luxury retail background; social media savvy; live-stream/video demos (preferred).
• Strong English language proficiency (for EU).

Responsibilities

• Represent Coach as brand ambassador and follow style guidelines.
• Build client relationships with styling and fashion advice.
• Drive sales through cross-selling and tailored recommendations.
• Use POS and clienteling tools to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs.
• Source new customers and follow up to close sales.
• Maintain a high-energy floor presence and manage multiple customers.

Skills

Sales experience

English proficiency

Ability to work in fast-paced env

Luxury retail background

Live-stream shopping / video demos

Clienteling & data acquisition

Tools

POS system

iPad / Laptop

Mobile POS

Walkie-talkie

Job description

Coach is a global fashion house offering a luxury retail experience. The Sales Associate serves as the frontline ambassador, delivering personalized service, meeting sales goals, and supporting daily store operations, blending luxury retail with omni-channel selling.

You will build lasting client relationships, upsell and cross-sell, and use mobile POS and clienteling data to encourage repeat purchases while maintaining a high-energy store environment and teamwork.