Luxury Retail Sales Associate & Personal Stylist

Coach Stores Canada Corporation; Canada; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Job summary

Coach Canada is seeking a Sales Associate to be the front‑line ambassador of the Coach brand, delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations. This role blends luxury retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Represent Coach with the Guide to Style, build lasting client relationships through styling and product knowledge, drive sales with cross‑selling

Qualifications

• 1+ years of luxury retail sales experience.
• Knowledge of fashion trends and competitors.
• Strong English proficiency.
• Experience with POS and mobile checkout.
• Familiarity with live-stream shopping or video demos.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

Fashion trend knowledge

Clienteling & data capture

English proficiency

Live-stream shopping

Tools

POS system

Mobile POS

Walkie-talkie

Job description

Coach Canada is seeking a Sales Associate to be the front‑line ambassador of the Coach brand, delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations. This role blends luxury retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Represent Coach with the Guide to Style, build lasting client relationships through styling and product knowledge, drive sales with cross‑selling