Luxury Retail Sales Associate — Fashion & Clienteling

Tapestry (Coach/Kate Spade); Delta; On-site; CAD 32,000 - 52,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver a personalized, elevated shopping experience and to meet personal and store sales goals. You will support daily store operations while blending luxury retail service, omni-channel selling, and teamwork to drive loyalty and revenue.

The role requires 1+ years in sales (luxury preferred), experience with POS and mobile devices, and strong English. Flexibility for nights, weekends, and busy periods is expected.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic tech (iPad/laptop).
• Strong English proficiency; ability to read price sheets.

Responsibilities

• Represent Coach as brand ambassador and meet sales goals.
• Build client relationships through styling and product expertise.
• Drive sales via cross-selling and personalized recommendations.
• Handle transactions, returns, exchanges, and online pickups.
• Support inventory and store operations while sustaining service standards.

Skills

Clienteling

Live-stream shopping

Social media savvy

English proficiency

Tools

POS system

Mobile POS

Job description

Coach is seeking a Sales Associate to deliver a personalized, elevated shopping experience and to meet personal and store sales goals. You will support daily store operations while blending luxury retail service, omni-channel selling, and teamwork to drive loyalty and revenue.

The role requires 1+ years in sales (luxury preferred), experience with POS and mobile devices, and strong English. Flexibility for nights, weekends, and busy periods is expected.