Luxury Retail Sales Associate: Elevate Client Experiences

Tapestry (Coach/Kate Spade); Edmonton; On-site; CAD 28,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to embody the brand on the floor and deliver an elevated, personalized shopping experience. You will meet personal and store sales goals while supporting daily operations and omni-channel initiatives.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with POS systems and social selling. Flexibility for nights, weekends, and peak periods is required.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Strong knowledge of fashion trends and competitors.
• Experience with POS and basic tech (iPad/laptop).
• Excellent English communication skills.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling, upselling, and personalized recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data and drive repeat purchases.
• Develop and execute personal sales plans; meet KPIs.

Skills

Sales experience

English proficiency

Customer service

Social media savvy

Tools

POS operation

iPad"

laptop

Job description

Coach is seeking a Sales Associate to embody the brand on the floor and deliver an elevated, personalized shopping experience. You will meet personal and store sales goals while supporting daily operations and omni-channel initiatives.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with POS systems and social selling. Flexibility for nights, weekends, and peak periods is required.