Luxury Sales Associate & Brand Ambassador

Tapestry (Coach/Kate Spade); Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

Coach is seeking a Sales Associate in Toronto to deliver an elevated, personalized shopping experience and meet store sales goals while supporting daily store operations. You will engage clients, build lasting relationships through styling expertise, and contribute to omni‑channel selling.

The role requires luxury retail experience, strong English proficiency, and flexibility to work nights, weekends, and peak periods.

Qualifications

• 1+ years of sales experience in luxury retail or similar environment.
• Strong clienteling and relationship-building skills.
• Excellent written and spoken English proficiency.

Responsibilities

• Represent Coach as a brand ambassador and meet/exceed personal and store KPIs.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.

Skills

Sales experience

Customer service

English proficiency

Tools

POS system

Mobile POS

Job description

Coach is seeking a Sales Associate in Toronto to deliver an elevated, personalized shopping experience and meet store sales goals while supporting daily store operations. You will engage clients, build lasting relationships through styling expertise, and contribute to omni‑channel selling.

The role requires luxury retail experience, strong English proficiency, and flexibility to work nights, weekends, and peak periods.