Luxury Retail Sales Associate | Flexible Schedule & Clienteling

kate spade new york; Toronto; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Job summary

Coach is a global fashion house grounded in New York with a luxury retail ethos. The Sales Associate will deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations.

The role blends luxury service, omni-channel selling, and team collaboration to drive loyalty and revenue. Key responsibilities include building client relationships, using POS and mobile tools to capture data, and executing personal sales plans to achieve KPIs.

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Experience with POS operation and basic computer proficiency (iPad/laptop).
• Strong English proficiency.
• Luxury retail background and social media savvy, live-stream capabilities.

Responsibilities

• Represent Coach as brand ambassador per style and service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales via cross-selling and tailored recommendations.
• Use mobile POS and clienteling tools to capture data and drive repeat purchases.
• Meet or exceed individual and team KPIs; support store operations.

Skills

Sales experience

POS operation

Walkie-talkie use

English proficiency

Social media savvy

Live-stream shopping

Clienteling and data acquisition

Fast-paced environment

Tools

Mobile POS

POS system

Job description

Coach is a global fashion house grounded in New York with a luxury retail ethos. The Sales Associate will deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations.

The role blends luxury service, omni-channel selling, and team collaboration to drive loyalty and revenue. Key responsibilities include building client relationships, using POS and mobile tools to capture data, and executing personal sales plans to achieve KPIs.