Loyalty Insights Analyst — Data-Driven Customer Growth

Ardene; Laval (administrative region); Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading retail chain is seeking a Loyalty & Consumer Insights Analyst. In this role, you will extract and interpret customer data to provide actionable insights that enhance business decisions. You are required to have a bachelor's degree in a quantitative field and 2-5 years of experience in analytics. Key skills include advanced SQL, proficiency in Microsoft Office, and the ability to present data visually. The workplace model is flexible, allowing for remote or on-site work.

Qualifications

• 2-5 years experience as an analyst with focus on data extraction and insights.
• Experience with loyalty programs and customer insights is an asset.
• Retail experience is also a plus.

Responsibilities

• Extract and interpret customer data to improve decisions.
• Create reports and dashboards to track performance metrics.
• Perform QA and validation of data used in reports.

Skills

Strong SQL required

Bilingual (French and English)

Advanced Excel functions

Ability to present insights visually

Education

Bachelor's degree in statistics, computer science, or mathematics

Tools

Google Data Studio

Microsoft Office Suite

Job description

A leading retail chain is seeking a Loyalty & Consumer Insights Analyst. In this role, you will extract and interpret customer data to provide actionable insights that enhance business decisions. You are required to have a bachelor's degree in a quantitative field and 2-5 years of experience in analytics. Key skills include advanced SQL, proficiency in Microsoft Office, and the ability to present data visually. The workplace model is flexible, allowing for remote or on-site work.