Loss Prevention Officer - Retail

Blackbird Tech Solutions; Toronto; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Flexible schedules

Paid training and growth opportunities

Career advancement from within

Recognition programs and bonuses

Gym membership discount

Job summary

Blackbird Security is seeking a Loss Prevention Officer in Toronto, Ontario to protect customers and store assets. This role entails undercover work, patrolling aisles, monitoring shoppers, and coordinating with authorities when necessary.

The ideal candidate will have a valid Ontario Security License, Use of Force certification (preferred), and prior retail security or arrest/detention experience. In-person work location with opportunities for training and advancement.

Qualifications

• Must hold a valid Ontario Security License.
• Use of Force certification preferred.
• Retail security experience required.

Responsibilities

• Prevent shoplifter theft in a retail environment while providing customer service.
• Wear plain clothes to work undercover, blending in with shoppers.
• Patrol store aisles, monitor customers and CCTV footage.
• Confront individuals suspected of theft with unpaid merchandise.
• Escort trespassers from client premises.
• Complete required security incident documentation.

Skills

Communication skills

Detainment/arrest experience

Education

Ontario Security License

Use of Force certification

Job description

Ready to make a difference. Are you committed to protecting your community? Blackbird Security is seeking to hire a

Toronto, ON.

• Competitive wages
• Paid training and growth opportunities to succeed in your role
• Career advancement opportunities through promotion from within
• Recognition programs and bonuses
• Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)

Ready to make a difference. Are you committed to protecting your community? Blackbird Security is seeking to hire a Loss Prevention Officer in Toronto, ON.

What’s in for you?

• Competitive wages
• Flexible schedules
• Paid training and growth opportunities to succeed in your role
• Career advancement opportunities through promotion from within
• Recognition programs and bonuses
• Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)

What You Will Do

• Prevent shoplifter theft in a retail environment while providing customer service to clients, patrons and customers.
• Wear plain clothes to work undercover, discreetly blending in with shoppers.
• Patrol store aisles, monitor customers, and watch security camera footage.
• Confront individuals you suspect of theft, who have unpaid merchandise.
• Escort trespassers out of the client premises.
• Perform arrests, detainments, and recover unpaid merchandise
• Complete required documentation for security incidents such as theft and violations.
• Escalate situation to law enforcement as required.
• Respond to emergency situations appropriately in a timely manner.

The Ideal Candidate

• A Valid Ontario Security License
• Use of Force certificate preferred/willing to get one
• Experience with arrests and detaining shoplifting
• Previous security experience in a retail environment
• Strong communication skills, both written and spoken.

Experience

• Undercover/LPO: 1 year (required)

Licence/Certification

• Ontario Security License (required)
• Use of Force certification (preferred)

Work Location: In person