Loss Prevention Officer

Blackbird Tech Solutions; Vancouver; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Paid training and growth opportunities

Career advancement through promotion

Recognition programs and bonuses

Goodlife Fitness Gym Membership - 25%

Job summary

Blackbird Security is seeking a Loss Prevention Officer in Vancouver, BC. The role involves undercover work, patrolling aisles, monitoring cameras, and confronting theft while delivering customer service.

Ideal candidates hold a BST Security License and AST certification, with retail security experience and strong communication skills. The position offers competitive wages, paid training, and opportunities for advancement within the company.

Qualifications

• BST security license is required.
• AST advanced security training is required.
• Experience with arrests and detentions for shoplifting.
• Retail security experience is preferred.
• Strong written and spoken communication is essential.

Responsibilities

• Prevent shoplifter theft in a retail environment while providing customer service to clients, patrons and customers.
• Wear plain clothes to work undercover, discreetly blending in with shoppers.
• Patrol store aisles, monitor customers, and watch security camera footage.
• Confront individuals you suspect of theft, who have unpaid merchandise.
• Escort trespassers out of the client premises.
• Perform arrests, detainments, and recover unpaid merchandise.
• Complete required documentation for security incidents such as theft and violations.
• Escalate situations to law enforcement as required.
• Respond to emergency situations appropriately in a timely manner.

Skills

Strong communication

Undercover/plain clothes work

Arrest/detention experience

Customer service

Self-motivated/independent work

Education

BST Security License

AST Certification

Job description

Ready to make a difference

Are you committed to protecting your community? Do you want to prevent theft and create a safer environment? Blackbird Security is seeking to hire

Vancouver, BC.

• Competitive wages
• Paid training and growth opportunities to succeed in your role
• Career advancement opportunities through promotion from within
• Recognition programs and bonuses
• Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)

Blackbird Security is seeking to hire Loss Prevention Officer in Vancouver, BC.

What’s in for you?

• Competitive wages
• Flexible schedules
• Paid training and growth opportunities to succeed in your role
• Career advancement opportunities through promotion from within
• Recognition programs and bonuses
• Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)

What You Will Do

• Prevent shoplifter theft in a retail environment while providing customer service to clients, patrons and customers.
• Wear plain clothes to work undercover, discreetly blending in with shoppers.
• Patrol store aisles, monitor customers, and watch security camera footage.
• Confront individuals you suspect of theft, who have unpaid merchandise.
• Escort trespassers out of the client premises.
• Perform arrests, detainments, and recover unpaid merchandise
• Complete required documentation for security incidents such as theft and violations.
• Escalate situation to law enforcement as required.
• Respond to emergency situations appropriately in a timely manner.

The Ideal Candidate

• A Valid Security License (BST)
• Advanced Security Training (AST) is a requirement
• Experience with arrests and detaining shoplifting
• Previous security experience in a retail environment
• Strong communication skills, both written and spoken.
• Willingness to attend meetings and improve skills’
• Ability to work without close supervision