Logistics Operations Coordinator

Elby Professional Recruitment; Kitchener; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Base salary

Profit sharing

Full benefits

Flexible and fun work environment

Career growth opportunities

Job summary

Elby Professional Recruitment is seeking a Logistics Operations Coordinator for a rapidly growing logistics client in Canada. The role focuses on managing key accounts, tracking orders, and building strong relationships with customers and carriers.

You will handle order creation through delivery, ensure timely shipments, and proactively resolve issues in a fast-paced environment with opportunities for career growth and a supportive team culture.

Qualifications

• 2+ years of related experience in transportation or logistics.
• Strong customer service and communication skills.
• Ability to adapt to a fast-paced environment and a dynamic industry.

Responsibilities

• Handle specific customer accounts from order creation to delivery.
• Track and trace orders, ensuring timely and accurate delivery.
• Create and process orders efficiently.
• Communicate proactively with customers to confirm pickup hours and appointments.
• Build and maintain strong relationships with customers and carriers.
• Proactively identify and solve problems, taking initiative on available tasks.

Skills

Customer service

Communication

Adaptability

Logistics experience

Job description

Our client, a rapidly growing logistics company, is seeking a driven and proactive Logistics Operations Coordinator to join their expanding team. If you are a go-getter with excellent communication skills and a desire to contribute to a dynamic work environment, this could be the perfect opportunity for you! This new operations role will play a crucial part in supporting the existing team, managing key accounts, and building strong relationships with customers and carriers. You will be instrumental in the company's continued growth and success, with significant opportunities for professional development and financial rewards.

What our client has to offer:

• Base salary of $50,000-$60,000
• Significant bonus potential, including profit sharing
• Full benefits package
• A positive, flexible, and fun work environment with a focus on teamwork and work-life balance
• Opportunities for career growth within a company committed to social responsibility

Responsibilities:

• Handle specific customer accounts from order creation to delivery
• Track and trace orders, ensuring timely and accurate delivery
• Create and process orders efficiently
• Communicate proactively with customers to confirm pickup hours and appointments
• Build and maintain strong relationships with customers and carriers
• Proactively identify and solve problems, taking initiative on available tasks

Qualifications:

• 2+ years of related experience in transportation or logistics preferred
• Strong customer service and communication skills
• Ability to adapt to a fast-paced environment and a dynamic industry

To be eligible for this role, you must be legally eligible to work in Canada. Please note that we use AI tools as part of our recruitment process to enhance efficiency and improve candidate experience.