Live-In Property Manager & Tenant Experience Lead

Mainstreet-Equity-Corp; Calgary; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

50% Rent Discount

Company Paid Dental, Health, Vision

Group Benefits- AD&D, Short- & Long-Te

Opportunity for Advancement

Job summary

Mainstreet Equity Corporation in Calgary is seeking Live-In Resident Managers to oversee daily operations and administration at assigned locations, ensuring smooth rental processes and resident satisfaction.

You will handle business development with tenants, coordinate property maintenance, manage leases, and supervise staff, with a focus on timely issue resolution and quality service.

Qualifications

• Experience in property management/sales/hospitality management.
• Prior residential property management experience will be an asset.
• Should have knowledge of Microsoft Office Suite and Outlook.

Responsibilities

• Generates new business, set up appointments and conduct unit showings with prospective tenants.
• Negotiate or approve rental or lease of various properties in a portfolio on behalf of the company and ensure that terms of lease agreement are met.
• Answer current and/or prospective tenant inquiries.
• Ensure that residents’ issues and service requests are addressed within 24 hours.
• Meet and interact with tenants in a friendly and professional manner.
• Coordinate with regional manager and maintenance staff to implement effective capital improvement plans.
• Co-ordinate and monitor progress of repairs, maintenance and renovations carried out on buildings.
• Manage tenant maintenance requests including proper follow up to ensure satisfaction and timely completion.
• Ensure upkeep and regular maintenance of firefighting and security equipment and systems.
• Inspection of buildings and vacant suites to report on any deficiencies and maintenance requests.
• Manage and schedule staff required for area maintenance, cleaning, garbage removal, landscaping etc.
• Ensure snow and ice removal, salting of entrances, walkways, rooftop accesses etc.
• Schedule all cleaning and repair of turnover suites.
• Ensure handling and disposal of garbage and recycling bins.
• Ensure general maintenance of underground garage and parking levels, service rooms, foyers, patios and rooftops.
• Ensure watering of gardens and lawns.
• Ensure vacuuming, sweeping and mopping of carpeted or tiled common areas.
• Ensure general maintenance of common areas (lobbies, elevators, hallways, stairwells, windows etc.) and amenity areas (laundry rooms, recreation rooms etc).
• Ensure dusting and cleaning of garbage chutes, garbage rooms, walls floors and recycling rooms.

Skills

Property management

Outlook

Microsoft Office

Tools

Yardi

Job description

Mainstreet Equity Corporation in Calgary is seeking Live-In Resident Managers to oversee daily operations and administration at assigned locations, ensuring smooth rental processes and resident satisfaction.

You will handle business development with tenants, coordinate property maintenance, manage leases, and supervise staff, with a focus on timely issue resolution and quality service.