Lessons Associate

Long & McQuade Musical Instruments; Vancouver; On-site; CAD 36,000 - 48,000; Full time

Job summary

Long & McQuade Musical Instruments in Vancouver, BC, is seeking a full-time Lessons Associate to support the Music Lessons department. You will register and schedule students, handle inquiries, process payments, and assist with records and recital logistics.

The role requires basic instrument knowledge, customer service strengths, and reliable weekday, weeknight, and weekend availability, contributing to a positive learning experience for students and teachers alike.

Qualifications

• Minimum one year of instrumental music studies in school or through private lessons.
• Basic knowledge of musical instruments.
• Must be able to work weekdays, weeknights and weekends.
• Strong customer service skills.
• Good communication and phone skills.
• Good computer skills.
• Basic office and clerical skills.

Responsibilities

• Register and schedule students
• Answer phone inquiries and relay messages to teachers
• Receive lesson payments and assist with the collection of overdue accounts
• Assist the Lessons Coordinator in updating student records
• Assist the Lessons Coordinator with commission report reconciliation
• Assist with recitals

Skills

Customer service

Phone skills

Communication

Computer skills

Office basics

Tools

Microsoft Office

Job description

• Answer phone inquiries and relay messages to teachers
• Receive lesson payments and assist with the collection of overdue accounts
• Assist the Lessons Coordinator in updating student records
• Assist the Lessons Coordinator with commission report reconciliation
• Assist with recitals

Title

Lessons Associate

Department

Music Lessons

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

368 Terminal Avenue

Vancouver, BC

Job Description

• Register and schedule students
• Answer phone inquiries and relay messages to teachers
• Receive lesson payments and assist with the collection of overdue accounts
• Assist the Lessons Coordinator in updating student records
• Assist the Lessons Coordinator with commission report reconciliation
• Assist with recitals

Job Requirements

• Minimum one year of instrumental music studies in school or through private lessons
• Basic knowledge of musical instruments
• Must be able to work weekdays, weeknights and weekends
• Strong customer service skills
• Good communication and phone skills
• Good computer skills
• Basic office and clerical skills