Lessons Coordinator

Long & McQuade Musical Instruments; Courtenay; On-site; CAD 45,000 - 65,000; Full time

Job summary

Long & McQuade Musical Instruments in Courtenay, BC, seeks a full-time Lessons Coordinator for the Music Lessons centre. You will work with the Director of Music Education to ensure consistent policy application and oversee teacher selection, scheduling, marketing, student registration, attendance and payments.

You will train and supervise staff, handle overdue accounts, resolve student and parent issues, plan group programs and recitals, and liaise with store staff to promote products and

Qualifications

• Minimum three years of instrumental music studies in school or through private lessons.
• Strong knowledge of music education.
• Must be able to work weekdays, weeknights and weekends.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Proven sales and customer service skills.
• Basic office administration and customer account management skills.
• Ability to manage people.

Responsibilities

• Interview, select and provide orientation for suitable teachers
• Coordinate teacher schedules and room schedules
• Promote and market the Music Lesson Centre
• Register students and enforce attendance and payment policies
• Maintain accurate student and teacher attendance records
• Confirm and administer teacher pays
• Train and supervise lesson staff
• Manage overdue or delinquent customer lesson accounts
• Resolve student and parent problems and complaints
• Develop and coordinate group programs and classes
• Schedule and plan bi-annual student recitals
• Evaluate teachers for job effectiveness and rate increases
• Liaise with store staff to promote and market Long & McQuade products and services
• Maintain studios and studio equipment
• Regularly review Lesson Centre revenue and growth projections

Skills

People management

Customer service

Scheduling

Marketing

Communication

Sales

Office administration

Conflict resolution

Education

Three years instrumental music study

Tools

Microsoft Office

Job description

Title

Lessons Coordinator

Department

Music Lessons

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

960 England Ave
Courtenay, BC

Job Description

You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.

• Interview, select and provide orientation for suitable teachers
• Coordinate teacher schedules and room schedules
• Promote and market the Music Lesson Centre
• Register students and enforce attendance and payment policies
• Maintain accurate student and teacher attendance records
• Confirm and administer teacher pays
• Train and supervise lesson staff
• Manage overdue or delinquent customer lesson accounts
• Resolve student and parent problems and complaints
• Develop and coordinate group programs and classes
• Schedule and plan bi-annual student recitals
• Evaluate teachers for job effectiveness and rate increases
• Liaise with store staff to promote and market Long & McQuade products and services
• Maintain studios and studio equipment
• Regularly review Lesson Centre revenue and growth projections

Job Requirements

• Minimum three years of instrumental music studies in school or through private lessons
• Strong knowledge of music education
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Proven sales and customer service skills
• Basic office administration and customer account management skills
• Ability to manage people