Lessons Coordinator

Long & McQuade Limited; Courtenay; On-site; CAD 45,000 - 65,000; Full time

Job summary

Long & McQuade Limited is seeking a Music Lesson Centre Manager in Courtenay, BC. You will oversee the Music Lesson Centre operations, work with the Director of Music Education to ensure policy adherence, and drive student engagement and revenue.

You will interview teachers, manage schedules, promote the centre, and handle student registrations, payments, and accounts while supervising staff and resolving customer issues. Weekday, weeknight and weekend availability is required.

Qualifications

• Minimum three years of instrumental music studies in school or through private lessons.
• Strong knowledge of music education.
• Able to work weekdays, weeknights and weekends.
• Excellent verbal and written communication skills.
• Excellent interpersonal and sales skills.
• Ability to manage people and processes.

Responsibilities

• Interview, select and orient suitable teachers.
• Coordinate teacher and room schedules.
• Promote and market the Music Lesson Centre.
• Register students and enforce attendance and payment policies.
• Maintain attendance records for students and teachers.
• Confirm and administer teacher pay.
• Train and supervise lesson staff.
• Manage overdue customer lesson accounts.
• Resolve student and parent issues.
• Develop group programs and classes.
• Plan bi-annual student recitals.
• Evaluate teachers and rate increases.
• Liaise with store staff to promote Long & McQuade products and services.
• Maintain studios and equipment.
• Review revenue and growth projections.

Skills

Music education

Interpersonal skills

Sales experience

Communication skills

Team management

Customer service

Education

Instrumental music studies (≥3 years)

Tools

Office administration software

Job description

Location

960 England Ave
Courtenay, BC

Job Description

You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.

• Interview, select and provide orientation for suitable teachers
• Coordinate teacher schedules and room schedules
• Promote and market the Music Lesson Centre
• Register students and enforce attendance and payment policies
• Maintain accurate student and teacher attendance records
• Confirm and administer teacher pays
• Train and supervise lesson staff
• Manage overdue or delinquent customer lesson accounts
• Resolve student and parent problems and complaints
• Develop and coordinate group programs and classes
• Schedule and plan bi-annual student recitals
• Evaluate teachers for job effectiveness and rate increases
• Liaise with store staff to promote and market Long & McQuade products and services
• Maintain studios and studio equipment
• Regularly review Lesson Centre revenue and growth projections

Job Requirements

• Minimum three years of instrumental music studies in school or through private lessons
• Strong knowledge of music education
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Proven sales and customer service skills
• Basic office administration and customer account management skillsAbility to manage people