Legal Receptionist

Arrow Workforce Solutions; Brantford; On-site; CAD 40,000 - 50,000; Full time

Job summary

A law firm in Hagersville is seeking a professional Legal Receptionist to create a welcoming environment for clients and staff. Responsibilities include handling calls, managing office security, and providing administrative support. The ideal candidate has over 3 years of experience, strong attention to detail, and excellent communication skills. This full-time role offers a competitive salary ranging from $40,000 to $50,000 annually and opportunities for professional growth.

Benefits

Competitive compensation package

Opportunities for professional development

Work-life balance

Qualifications

• 3+ years of experience in a law firm or professional office environment.
• Ability to manage multiple priorities under tight deadlines.
• Strong interpersonal skills and professionalism.

Responsibilities

• Operate multi-line phone system and direct calls appropriately.
• Greet and log visitors with professionalism.
• Assist with onboarding and offboarding team members.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service orientation

Proficiency in Microsoft Office Suite

Job description

Title: Receptionist (Law Firm)

Tenure: Full-Time, Permanent

Location: Hagersville, ON

Salary: $40,000 - $50,000 annually

Job Description

We are seeking a professional and organized Legal Receptionist to join our Hagersville office. In this role, you will play a key part in creating a welcoming and efficient environment for both internal team members and external clients.

What You Will Do:

• Operate a multi-line phone system, handling calls and directing them appropriately.
• Greet and log visitors with professionalism and courtesy.
• Maintain office security by following protocols and procedures.
• Reserve and manage meeting rooms using the online booking system.
• Assist with last-minute meeting requests, setups, and audio-visual support.
• Order and maintain office supplies and ensure meeting rooms are clean and organized.
• Open and close the reception area as needed.
• Provide backup support within the Client Centre Services team.
• Handle staff absence calls and notify relevant personnel promptly.
• Assist with facilities management, including vendor and contractor coordination.
• Support management with planning and executing internal and external events.
• Assist with onboarding and offboarding team members.
• Perform other administrative and clerical duties as assigned.

What You Bring:

• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities under tight deadlines.
• Initiative and sound judgment in identifying urgent issues.
• Strong interpersonal, communication, and relationship-building skills.
• Professionalism, integrity, and discretion in all interactions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn new applications.

Requirements:

• Minimum 3 years of experience in a law firm, corporate, or professional office environment (asset).
• Strong customer service orientation with a polished and courteous telephone manner.
• Diplomatic and professional demeanor.
• CPR and First Aid certification (optional but advantageous).

What We Offer:

• Competitive compensation package with vacation and benefits.
• Opportunities for professional development and career growth.
• Collaborative and supportive work environment.
• Access to a diverse client base.
• Commitment to work-life balance and employee well-being.
• Flexible start and finish times, with periodic work-from-home options after the probationary period.