Leasing & Administrative Specialist – Resident Services

Clear Destination Inc.; Pointe-Claire; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Salary

Employer paid benefits

Annual bonuses

Ongoing training programs

Awards for years of service

Career development

Inclusive work environment

Annual holiday parties & summer BBQs

Job summary

Realstar is seeking a Full-Time Leasing Administrative Assistant to support a variety of building administration tasks such as screening applications, scheduling showings, delivering customer service to residents, responding to all customer inquiries, residential concerns, maintain records in Yardi, assist residents with RentCafe and provide instruction to residents submitting maintenance requests to ensure a high level of customer satisfaction.

Qualifications

• Residential property management or related business experience.
• Excellent written and verbal communication.
• Bilingual English and French.

Responsibilities

• Schedule property showings with prospects.
• Process leasing applications including background and credit checks.
• Ensure rents are collected and deposited on time.
• Negotiate lease renewals with targets.
• Record transactions using Yardi and run operating reports.
• Promote referral programs to residents.
• Answer resident inquiries and concerns within 24 hours.
• Organize resident events and daily operations support.

Skills

Customer service

Bilingual EN/FR

Interpersonal skills

MS Word

Excel

Yardi

RentCafe

Tools

Yardi

RentCafe

MS Word

Excel

Job description

Realstar is seeking a Full-Time Leasing Administrative Assistant to support a variety of building administration tasks such as screening applications, scheduling showings, delivering customer service to residents, responding to all customer inquiries, residential concerns, maintain records in Yardi, assist residents with RentCafe and provide instruction to residents submitting maintenance requests to ensure a high level of customer satisfaction.