Leasing Agent Part-time

Realstar; New Westminster; On-site; CAD 31,000 - 37,000; Part time

Benefits offered by this job

Training programs

Career development

Inclusive work environment

Annual parties

Job summary

Realstar is seeking a Part-Time Leasing Agent for 30 hours per week to show and lease apartment suites to prospective residents, qualify applicants, and provide outstanding customer service. Schedule includes every other weekend.

The role involves processing rental applications, collecting deposits, and coordinating with marketing and maintenance teams, with a focus on a positive resident experience.

Qualifications

• Customer service is essential and demonstrated in prior roles.
• Ability to build relationships with prospective residents and colleagues.
• Sales experience helpful for achieving leasing goals.
• Strong written and verbal communication skills are required.
• Proficiency with MS Word, Excel, and PowerPoint.

Responsibilities

• Show and lease apartment suites to prospective residents.
• Qualify applicants and prepare lease agreements.
• Process rental applications and deposits.
• Follow up with new and existing residents to ensure satisfaction.
• Maintain rental listings and assist with advertising.

Skills

Exceptional customer service

Strong interpersonal skills

Experience in sales

Excellent written and oral comms

MS Office proficiency

Self-starter

Leasing apartment experience

Tools

MS Office

Job description

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/

Position Summary

Realstar is seeking a Part-Time Leasing Agent for 30 hours per week, who will be responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. Schedule includes every other weekend.

WHAT WE OFFER EMPLOYEES:

• Starting salary $34,000 plus bonus
• Extensive and ongoing training programs and a work-smart environment
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

RESPONSIBILITIES:

Leasing

• Encourage appointments or viewings with all prospective resident callers or walk-ins
• Qualify prospective residents to determine their needs and suitability as candidates
• Tour prospective residents through suites for lease
• Answer phone calls and give out leasing information as dictated by policy/procedure
• Shop competition through phone calls and site market surveys
• Assist with the composition of newspaper advertisements
• Compile and update listings of available rental units

Renting & Administration

• Prepare, process rental applications
• Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects
• Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs
• Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner
• Utilize computerized property management system to record transactions and run various operating reports

Marketing & Business Development

• Maintain an overall focus on enhancing the customer experience
• Hold open houses
• Create and prepare any newsletters, flyers and written summaries of available suites
• Communicate with prospective residents requiring information
• Help coordinate resident events (socials etc.)
• Assist Regional Coordinator of Marketing & Development where required

Required Skills & Experience

• Exceptional customer service skills
• Strong interpersonal skills
• Experience in sales
• Excellent written and oral communication skills
• Strong command of MS Office products: Word, Excel, PowerPoint
• Self starter with high degree of initiative, creativity and flexibility
• Experience with leasing apartments or selling condominiums an asset

#RS

This posting is for an existing vacant position.

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.