Leasing Specialist

Greenwin Corp.; Oakville; On-site; CAD 52,000 - 64,000; Full time

Job summary

Greenwin Corp. in Oakville, Canada, is seeking a Leasing Specialist to guide prospective residents from inquiry to move-in and to drive occupancy targets. You will deliver exceptional service, conduct tours, and promote community benefits while coordinating document gathering and lease processing.

You will also handle renewals, data entry in the PM system, and support marketing efforts. A valid driver’s license and vehicle are required to travel between properties.

Qualifications

• Experience in residential property management is an asset.
• Proven ability to meet sales targets and deliver a high standard of customer service.
• Must have a valid driver’s license and access to a vehicle for travel between property sites.

Responsibilities

• Greet and engage prospective residents in a friendly, professional, and timely manner.
• Conduct tours of the community, showcasing apartment homes, amenities, and local benefits.
• Effectively present property features to meet prospective residents’ needs and close leases.
• Schedule and follow up on appointments, inquiries, and applications with a sense of urgency.
• Assist applicants throughout the leasing process, including gathering documents, initiating background checks, and preparing lease agreements.
• Enter and maintain prospect and resident data in the property management system.
• Ensure timely processing of leasing paperwork and compliance with policies and housing regulations.
• Track lease expirations, negotiate renewals, and issue proper notices.
• Support marketing initiatives with online listings, social media promotions, and community outreach.
• Maintain a professional front office and ensure model apartments are tour-ready.

Skills

Customer service

Sales ability

CRM software experience

Tools

Yardi

RentCafe

AppFolio

Job description

Job Description

Summary: The Leasing Specialist will play a crucial role in ensuring that prospective residents have a seamless experience from inquiry to move-in. By delivering superior customer service and promoting the benefits of the community, the Leasing Specialist contributes to resident satisfaction and retention, while supporting the overall success of the property management team. The Leasing Specialist will have excellent customer service skills, a strong sales ability, and a passion for helping prospective residents find their ideal living space.

Salary: $58,000 per year plus $150.00 for each rented unit

What You’ll Get To Do

Customer Engagement & Leasing:

• Greet and engage prospective residents in a friendly, professional, and timely manner.
• Conduct tours of the community, showcasing apartment homes, amenities, and local benefits.
• Effectively present property features to meet prospective residents’ needs and close leases.
• Schedule and follow up on appointments, inquiries, and applications with a sense of urgency.

Application & Administrative Support

• Assist applicants throughout the leasing process, including gathering necessary documents, initiating background checks, and preparing lease agreements.
• Accurately enter and maintain prospect and resident data in the property management system.
• Ensure timely processing of leasing paperwork and compliance with company policies and housing regulations.

Lease Renewals And Retention

• Track upcoming lease expirations, proactively contact current residents to negotiate renewals, and issue proper legal notice documentation
• Maintain accurate records of renewal statuses, notices to vacate, and interaction logs in the property management software.

Marketing & Outreach

• Support marketing initiatives by assisting with online listings, social media promotions, and community outreach efforts.
• Participate in resident events and property promotions to build community engagement and drive retention.
• Collaborate with team members to improve leasing strategies and identify market trends.

Property Representation

• Maintain a professional and welcoming front office appearance.
• Ensure model apartments and tour paths are clean, staged, and tour-ready at all times.
• Act as a liaison between prospective residents and the property management team.

Who You Are

• Strong understanding of residential property management principles is an asset.
• Proven ability to meet sales targets and deliver a high standard of customer service.
• Leasing and CRM software experience preferred (e.g., Yardi, RentCafe, AppFolio, etc.).
• Excellent verbal and written communication skills.
• Must have a valid driver’s license and access to a vehicle for travel between property sites.

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting [e-mail]. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. Our hiring process includes the use of AI-powered tools to help review applications and improve efficiency. These tools support our team but do not make final employment decisions. Human oversight is part of our hiring process, and all final employment decisions are made by our hiring team. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.