Lead Live Event AV Technician

Encore; Ottawa; On-site; CAD 39,000 - 48,000; Full time

Job summary

Encore seeks a Technical Specialist to set up and operate audiovisual systems for live events, delivering exceptional client satisfaction. You will report to the Project Manager and work across hotel/conference environments, supervising technicians during events and ensuring equipment security and proper maintenance.

The role requires 3+ years in event technology with AV specialties, a clean driving record, and the ability to lift up to 50 lbs.

Qualifications

• Bachelor’s Degree preferred.
• 3+ years of event technology experience with Audio, Lighting, Projection or Video.
• 3-4 years of customer service or hospitality experience preferred.
• Internal team members must meet all Training requirements to be eligible to apply.
• Technical 1-Star, Professional 200 and (1) Technical Level 300 in A/P/V/L; signed off by DPM or higher.
• Must be able to lift 50 lbs.

Responsibilities

• Sets up, operates, and breaks down advanced audiovisual equipment for events.
• Troubleshoots technical issues and resolves problems quickly.
• Ensures equipment security & safety.
• Delivers excellent customer service and maintains client relationships.
• Supervises and directs technicians during events.
• Maintains inventory and forecasts equipment needs.

Skills

Event technology

Customer service

Communication

Safety awareness

Education

Bachelor’s Degree

Tools

A/P/V/L certifications

Job description

Encore seeks a Technical Specialist to set up and operate audiovisual systems for live events, delivering exceptional client satisfaction. You will report to the Project Manager and work across hotel/conference environments, supervising technicians during events and ensuring equipment security and proper maintenance.

The role requires 3+ years in event technology with AV specialties, a clean driving record, and the ability to lift up to 50 lbs.