Lead Dental Administrator

Dental choice; Calgary; On-site; CAD 43,000 - 50,000; Full time

Benefits offered by this job

Group benefits with Empire Life

Uniform allowance

Staff recognition programs

Professional development

Competitive hourly wage

Job summary

Dental Choice in Calgary is seeking a Lead Dental Administrator to join our team and grow into a future Practice Manager. The role blends leadership with hands-on administration and patient care in a busy clinic.

You will manage scheduling, patient records, billing, insurance submissions, and front-desk operations while training staff and supporting clinicians. The position offers three daytime shifts and two evening shifts, with a competitive hourly wage.

Qualifications

• Minimum of 2 years of Dental Administration experience and/or 1 year in Dental Practice Management.
• Proficient with administrator duties including office management, accounts receivable, scheduling, hygiene coordination, and submissions for Invisalign and implants.
• Proven leadership abilities with experience in training and supervising staff.

Responsibilities

• Welcome patients with a friendly, professional manner and set the tone for a positive visit.
• Manage scheduling, confirmations, and follow-ups with efficiency.
• Handle patient records, billing, insurance submissions, and payments accurately.
• Maintain front-desk operations to keep the day running smoothly.
• Collaborate with administrative and clinical teams to support high-quality patient care.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Tools

Office software

Job description

Join Our Dental Choice Team as a Lead Dental Administrator With Opportunity to Transition into Practice Manager

Are you a natural leader who loves people, thrives on goals, and wants to make a real impact?

We’re looking for an outgoing, goal-oriented Team Lead who is ready to step into a leadership role and be part of building a thriving, high-performing dental practice.

This is more than just a Team Lead position - it’s an opportunity for someone who wants to develop their leadership skills, take ownership of a practice’s success, and grow into a future Practice Manager role.

Position Details

• Location: Dental Choice

  Career Level: Experienced Dental Administrator/Practice Manager

  Full-time Hours: three daytime shifts and two evening shifts

What You’ll Do

• Welcome patients with a friendly, professional smile and set the tone for an exceptional visit

• Manage scheduling, confirmations, and follow-ups with efficiency and care

• Handle patient records, billing, insurance submissions, and payments accurately

• Keep front-desk operations running smoothly throughout the day

• Collaborate closely with administrative and clinical team members to support seamless, high-quality patient care

What We’re Looking For

• • Minimum of 2 years experience in Dental Administration role and/or Minimum 1 year in Dental Practice Management role
  • Proficicent with all administrator duties including but not limited to office management, accounts receivable, scheduling patients, coordinating hygiene, submissions forpredeterminations for Invisalign and implants, scheduling staff, managing Periodontist schedule, etc.
  • Proven leadership abilities, with experience in training and supervising staff members
  • Exceptional interpersonal and communication skills, with the ability to interact with patients, staff, and dental providers.
  • Detail-oriented and committed to maintaining a high standard of accuracy in all aspects of office management
  • Expectational customer service, patient-focused, positive attitude, takes initiative, leads by example, sense of urgency, goal oriented, motivates team

What We Offer

• A supportive, fun, and collaborative workplace

• Group benefits plan with Empire Life

• Uniform allowance and staff appreciation & recognition programs

• Opportunities for professional development and career advancement

• Competitive wage: $31-$36 per hour, based on experience

At Dental Choice, you’ll be part of a team that values connection, kindness, and exceptional patient care. If you’re looking for a place where you can grow, shine, and make a meaningful impact every day. We’d love to hear from you.