Keyholder

Sundial; London; On-site; CAD 25,000 - 29,000; Part time

Benefits offered by this job

EFAP available to all employees

Employee product discounts across our👈

Flexible scheduling options

Career growth and internal promotion

Job summary

Value Buds is seeking a part-time Keyholder / Shift Lead at our London, Ontario store to provide exceptional service and lead by example during shifts.

You will assist customers with product recommendations, educate on cannabis offerings, manage merchandising, operate the POS, and help with inventory and deliveries while ensuring regulatory compliance.

Qualifications

• Experience in retail, customer service or hospitality.
• Cannabis selling certification required.
• Must pass background check.
• Ability to stand for extended periods and lift up to 40 lbs.

Responsibilities

• Lead during shifts and help customers.
• Operate the POS and process payments.
• Restock shelves and assist with deliveries.
• Ensure compliance with cannabis regulations and ID verification.

Skills

Customer service

Retail experience

Communication

Cash handling

Cannabis knowledge

Education

Cannabis selling certification

Tools

POS system

Inventory management

Job description

## KeyholderApply: London, ON: Part time: Posted Today: R7594**Work Location**Value Buds Masonville**About the Role****Keyholder / Shift Lead – Cannabis Retail****About Value Buds**Value Buds is one of Canada’s largest cannabis retailers, with stores across B.C., Alberta, Saskatchewan, Manitoba, and Ontario. Value Buds has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products in convenient locations and every-day low prices. **About the Role**We’re looking for a motivated and dependable **Keyholder** to join our team. As a Keyholder, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis. This role is ideal for someone who enjoys leading by example, taking ownership during their shifts, and supporting both customers and teammates in a fast-paced setting.**What You’ll Do*** Create a welcoming experience for every customer* Provide product recommendations and cannabis education* Support daily operations including merchandising and store upkeep* Operate the POS, handle payments, and issue receipts* Restock shelves, receive deliveries, and complete basic inventory checks* Ensure compliance with cannabis regulations, including ID verification**About You*** Previous retail, customer service, or hospitality experience* Strong communication skills and a customer-first attitude* Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)* Minimum age requirement based on province (18/19+)* Ability to stand for extended periods and lift up to 40 lbs* Eligible to pass a Criminal Record Check**Why You’ll Love Working With Us*** Career growth and internal promotion opportunities* In-depth product training and ongoing learning* Supportive, team-oriented environment* Employee product discounts across our retail banners* Competitive wages and flexible scheduling options* Employee & Family Assistance Program (EFAP) available to *all employees*, offering confidential 24/7 mental health, wellness, financial, and family support*Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation.***Our Commitment to Diversity, Equity and Inclusion**At Value Buds, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.**Ready to Apply?**If you’re excited about cannabis and great customer service, apply today to join our team.**About SNDL**SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.**Rate Of Pay**18.5CADHourly Plan