Key Account Manager - Logistics Solutions

Placements24; Kimberley; Hybrid; CAD 60,000 - 102,000; Full time

Benefits offered by this job

Competitive base salary

Healthcare benefits

Retirement fund

Life insurance

Hybrid work model

Travel opportunities

Professional development

Wellness initiatives

Generous annual leave

Job summary

Placements24 is seeking a strategic Key Account Manager to nurture and grow relationships with key clients in Kimberley, Northern Cape. You will drive revenue growth by identifying upsell opportunities and coordinating with internal teams to ensure service excellence.

The role combines in-office collaboration with strategic client engagement in a hybrid setup, requiring strong industry knowledge, excellent communication, and a proven track record in managing large accounts.

Qualifications

• Proven experience as a Key Account Manager or similar client-facing sales role.
• Strong understanding of logistics operations, freight forwarding, and SCM principles.
• Excellent communication, negotiation, and presentation skills.

Responsibilities

• Manage and nurture relationships with a portfolio of key accounts in Kimberley, Northern Cape.
• Develop and implement account growth strategies to increase revenue and client satisfaction.
• Act as the main liaison between clients and internal departments to ensure smooth operations.

Skills

Key Account Management

Client relationship development

Strategic selling

CRM proficiency

Negotiation

Education

Bachelor's degree in Business / Logistics / Supply Chain

Tools

Microsoft Dynamics

Salesforce

Job description

About the Role

Our client, a global leader in logistics and supply chain solutions, is seeking a strategic Key Account Manager to manage and grow relationships with their most important clients in Kimberley, Northern Cape. This role is crucial for ensuring client retention, identifying opportunities for upselling and cross-selling, and acting as the primary point of contact for high-value accounts. The ideal candidate will possess a deep understanding of logistics operations, exceptional client management skills, and a proven ability to drive revenue growth. This hybrid position requires a blend of in-office collaboration and strategic client engagement, offering flexibility while ensuring strong relationships are maintained within the Kimberley area and beyond. We are looking for a proactive, results-driven professional who can deliver exceptional value to our client's key partners.

Key Responsibilities

• Manage and nurture relationships with a portfolio of key accounts in the logistics sector within Kimberley, Northern Cape.
• Develop and implement account growth strategies to increase revenue and client satisfaction.
• Act as the main liaison between clients and internal departments, ensuring smooth operations and issue resolution.
• Identify opportunities for upselling and cross-selling additional logistics services.
• Conduct regular business reviews with clients to assess performance and explore new needs.
• Negotiate contract renewals and amendments to ensure mutually beneficial terms.
• Collaborate with operational teams to ensure service level agreements are met and exceeded.
• Analyze account performance data and provide regular reports to senior management.
• Stay abreast of industry trends and best practices in logistics and supply chain management.

Requirements

• Proven experience as a Key Account Manager or in a similar client-facing sales role, preferably in logistics or supply chain.
• Demonstrated success in managing large accounts and driving revenue growth.
• Strong understanding of logistics operations, freight forwarding, and supply chain management principles.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in CRM systems (e.g., Microsoft Dynamics, Salesforce) and account management tools.
• Strategic thinker with strong analytical and problem-solving abilities.
• Ability to build and maintain strong, long-term client relationships.
• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field is preferred.
• Experience within the Kimberley, Northern Cape region is a strong asset.

Benefits

• Competitive base salary plus significant performance-based bonuses.
• Comprehensive medical aid, retirement fund, and life insurance benefits.
• Opportunities for professional development and training in advanced logistics solutions.
• A dynamic hybrid work model that offers flexibility and collaboration.
• Travel opportunities for client meetings and industry conferences.
• Performance incentives and recognition awards.
• Employee assistance programs and wellness initiatives.
• Generous annual leave and holiday package.