Junior Business Analyst

Simon Fraser University; Vancouver; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid-work program

On-campus tuition waiver for employees

Pension plan

Professional development funds

Job summary

Simon Fraser University is seeking a Junior Business Analyst to support Beedie School of Business’ Orbis and Salesforce platforms, aligning technology with business needs. You will gather requirements, analyze processes, and assist with testing, training and implementation activities.

The role offers a path to develop business analysis and enterprise application skills in a collaborative, innovative environment with hybrid work options and strong benefits.

Qualifications

• Bachelor's degree in a technical or business discipline is required.
• One year of related experience including requirements writing and testing materials is preferred.
• Experience with Salesforce, CRM platforms, or enterprise business systems is asset.
• Strong analytical, problem-solving and documentation skills are essential.
• Excellent communication and interpersonal abilities to collaborate with diverse stakeholders.

Responsibilities

• Gather and document business requirements and analyze processes.
• Support design, configuration, testing, training and implementation activities.
• Assist with ongoing support, maintenance and development of Orbis, Salesforce and related systems.
• Contribute to business process improvement and digital transformation initiatives.

Skills

Analytical thinking

Requirements gathering

Stakeholder communication

Process improvement

Education

Bachelor's degree in technical or business field

Tools

Salesforce

Job description

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Since the creation of Canada's first Executive MBA in 1968, Simon Fraser University's Beedie School of Business has emerged as a dynamic teaching and learning setting with a reputation for producing global-class research for the knowledge economy.

Our undergraduate, graduate and PhD programs demonstrate a spirit of innovation, flexibility and relevance. Supported by extensive partnerships with public, private and not-for-profit organizations, our goal is to produce broadly educated, enterprising and socially responsible managers capable of making lasting contributions to their communities.

Beedie IT team at Beedie develop, maintain and support IT systems and solutions that support our faculty and staff.

About the Role

The Junior Business Analyst plays an important role in supporting and enhancing Beedie School of Business' Orbis and Salesforce platforms, helping to ensure that these systems effectively support student services, academic programs, and administrative operations. Working closely with staff, faculty, and technology teams, this position helps gather and document business requirements, analyze processes, support solution design, configure system settings, and assist with testing, training, and implementation activities. The role contributes to the department's goals by aligning technology solutions with business needs, improving operational efficiency, and enhancing the user experience. The successful candidate will be involved in the ongoing support, maintenance, and development of Orbis, Salesforce, and related business systems, while contributing to business process improvement and digital transformation initiatives across the School. This position offers an excellent opportunity to develop business analysis and enterprise application skills in a collaborative and innovative environment.

Our ideal candidate is a mature, professional, and analytical individual who enjoys solving problems and improving business processes through technology. They have strong communication, organizational and interpersonal skills, with the ability to work collaboratively with both technical and non-technical stakeholders. Success in this role requires attention to detail, a customer-focused mindset, and the ability to gather, document and analyze business requirements. Experience or interest in business process improvement, enterprise applications, and data analysis is valuable. Familiarity with Salesforce, CRM systems, or business application support is an asset. The successful candidate is adaptable, proactive, and enjoys working in a team environment while contributing to the ongoing support and enhancement of Orbis, Salesforce, and related business systems.

Full Job Description

Qualifications

Bachelor's degree in a technical or business discipline and one year of related experience including experience in writing and reviewing business, user, and non-functional/system level requirements, test plans, and training materials, or an equivalent combination of education, training and experience.

• Strong analytical and problem-solving skills, with the ability to gather, document, and interpret business requirements.
• Experience supporting, testing, or improving business processes and technology solutions, including requirements analysis and solution validation.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a team environment.
• Experience with Salesforce, CRM platforms, Orbis, or other enterprise business systems is preferred.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

• 4 weeks' vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Off-campus tuition reimbursements and professional development funds*
• And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [e-mail].