Junior Account Executive - SaaS Growth & Client Success

Delbridge Solutions; Toronto; Vor Ort; CAD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Growth opportunities

Collaborative culture

Training & development

Zusammenfassung

Delbridge Solutions in Toronto is seeking a proactive Junior Account Executive to build relationships, drive growth, and help clients succeed using our software solutions. You will manage customer accounts, identify expansion opportunities, and collaborate with delivery teams and marketing to win new business.

Ideal candidates have 1–3 years in business development, account management or customer success, with strong communication and CRM experience.

Qualifikationen

• 1–3 years of experience in business development, account management, or customer success in a software/IT environment.
• Asset: experience in financial planning, business intelligence, or performance management.
• Strong communication skills (verbal and written) with ability to influence decision-makers.
• Excellent problem-solving abilities and proactive issue resolution.
• Ability to manage multiple customer accounts and sales opportunities simultaneously.
• Experience using CRM tools and managing sales pipelines.

Aufgaben

• Develop Customer Relationships as the primary contact for assigned clients, ensuring satisfaction and engagement.
• Drive Sales & Lead Generation by researching opportunities, nurturing accounts, and managing opportunities through CRM to closing deals.
• Collaborate Cross-Functionally with Project Managers, Delivery, Consultants, Sales and Marketing to meet customer expectations and strategize offerings.
• Support Customer Success & Retention by addressing concerns quickly and strengthening long-term partnerships.

Kenntnisse

CRM tools

Communication

Problem solving

Account management

Lead generation

Tools

CRM systems

Jobbeschreibung

Delbridge Solutions in Toronto is seeking a proactive Junior Account Executive to build relationships, drive growth, and help clients succeed using our software solutions. You will manage customer accounts, identify expansion opportunities, and collaborate with delivery teams and marketing to win new business.

Ideal candidates have 1–3 years in business development, account management or customer success, with strong communication and CRM experience.