Account Executive: Growth & Client Partnerships (Hybrid)

DAC Group; Toronto; Hybrid; CAD 50,000 - 60,000; Full time

Job summary

DAC Group in Toronto seeks an Account Executive to establish client relationships, coordinate with our Digital team, and serve as the primary contact for inquiries. You will focus on outbound calls to current clients, delivering exceptional service and collaborating across departments to resolve issues.

The role requires 1–2 years of customer service experience, a Bachelor’s degree, and proficiency with CRM and Excel.

Qualifications

• 1–2 years of customer service experience or advertising/media sales
• Strong written and oral communication
• Proven multitasking and organization skills

Responsibilities

• Establish relationships with clients and our Digital team
• Lead outbound calls to current customers
• Provide timely responses and resolve inquiries
• Collaborate across departments to resolve issues
• Support account growth through special projects

Skills

Customer service

Communication

Multi-tasking

Problem solving

Education

Bachelor’s Degree

Tools

CRM

Excel

Job description

DAC Group in Toronto seeks an Account Executive to establish client relationships, coordinate with our Digital team, and serve as the primary contact for inquiries. You will focus on outbound calls to current clients, delivering exceptional service and collaborating across departments to resolve issues.

The role requires 1–2 years of customer service experience, a Bachelor’s degree, and proficiency with CRM and Excel.