IT Support Technician | #0039 Thomas Cavanagh Construction

Thomas Cavanagh Construction Limited; Ottawa; On-site; CAD 33,000 - 40,000; Full time

Benefits offered by this job

Family culture

Wellbeing program

Competitive compensation

Growth opportunities

Training programs

Benefits & Pension

Job summary

Thomas Cavanagh Construction Limited in Ottawa is seeking a proactive IT Support Technician to provide hands-on and remote support to end-users, maintain hardware and software, and contribute to IT projects. The role requires 3–5 years of IT support experience and a college degree or equivalent.

The successful candidate will work in a fast-paced, dynamic environment, supporting a predominantly Microsoft environment with mobile device management across iOS and Android, and participate in IT

Qualifications

• College degree or equivalent; 3-5 years IT support experience.
• Strong problem solving, planning and time management skills.
• Valid driver’s license and own transportation to get to and from work.
• Ability to work as part of a team or independently.
• Willingness to take on a variety of tasks in a fast-paced organization.

Responsibilities

• Provide technical support to Cavanagh users both on-site and remotely.
• Set up and maintain laptops/desktops in a Microsoft environment and mixed iOS/Android mobiles.
• Assist in the maintenance of network equipment.
• Maintain IT and asset documentation.
• Participate in planning and execution of new IT initiatives.

Skills

Technical support

Remote support

Time management

Teamwork

Troubleshooting

Education

College degree or equivalent

Tools

Microsoft Windows

iOS/Android devices

Network equipment

Job description

Founded in 1953, Thomas Cavanagh Construction has continued to set the standard for quality construction and materials in Eastern Ontario. With our strategically located pits and quarries, our unmatched fleet of trucks and heavy equipment, our state-of-the-art facilities, and our dedicated employees, Thomas Cavanagh Construction has earned a reputation as one of Ottawa’s most trusted and respected contractors.

Overview

We are seeking a proactive and technically skilled IT Support Technician to join our growing team. This role involves providing hands-on and remote support to end-users, maintaining hardware and software across various platforms, and contributing to the execution of IT projects. The ideal candidate is a strong problem solver with excellent time management skills, capable of working independently or as part of a team in a fast-paced and dynamic environment.

Duties and Responsibilities:

• Provide technical support to Cavanagh users both on-site & remotely
• Set up and maintain Laptops/Desktops in a primarily Microsoft Environment & a mixed environment of IOS and Android Smartphones & Tablets
• Assist in the maintenance of Network Equipment
• Maintain IT & Asset Documentation
• Participate in the Planning and execution of new IT initiatives

Requirements:

• College degree or equivalent work experience 3-5 years of Experience working in an IT support role
• Strong problem solving, planning and time management skills
• Valid driver’s license and own form of transportation to get to and from work
• Ability to work as part of a team or independently
• Passion to work in a fast paced, growing and dynamic organization
• Willingness to take on a variety of tasks as needed

Cavanagh Employee Benefits:

• Family, people-centric culture
• Safe and healthy workplace, promoting well being.
• Attractive, competitive compensation for qualified candidates
• Internal growth opportunities
• Training and development opportunities
• Benefit, Wellness and Pension Programs

Wage Range:

The hourly range for this position in Ontario at the start of employment is expected to be between $24.00 and $29.00 per hour. However, the wage offered is based on local job market factors and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations.

We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.